HP Surestore Disk Array FC60 HP SureStore E Disk Array FC60 - (English) Advanc - Page 363

Troubleshooting EMS Monitor Event Severity Levels Each event detected and reported by the EMS monitor is assigned a severity level, which indicates the impact the event may have on disk array operation. The following severity levels are used for all events: Critical Serious Major Warning Minor Warning Information An event that causes host system downtime, or other loss of service. Host system operation will be affected if the disk system continues to be used without correction of the problem. Immediate action is required. An event that may cause, host system downtime, or other loss of service if left uncorrected. Host system and hardware operation may be adversely affected. The problem needs repair as soon as possible. An event that could escalate to a serious condition if not corrected. Host system operation should not be affected and normal use of the disk system can continue. Repair is needed but at a convenient time. An event that will not likely escalate to a severe condition if left uncorrected. Host system operation will not be interrupted and normal use of the disk system can continue. The problem can be repaired at a convenient time. An event that is expected as part of the normal operation of the hardware. No action is required. Sample EMS Event Message A sample EMS hardware monitor event message is shown in Figure 91. A message typically includes the following information: • Message Data - Date and time the message was sent, the source and destination of the message, and the severity level • Event Data - Date and time of the event, the host, event ID, name of the monitor, event number, event class, severity level, hardware path, associated OS error log entry ID • Error Description - Information indicating the component that experienced the event and the nature of the event Introduction 363