HP Surestore Disk Array FC60 HP SureStore E Disk Array FC60 - (English) Advanc - Page 380

Isolating Causes Table 52 lists the probable causes and solutions for problems you may detect on the disk enclosure. When more than one problem applies to your situation, investigate the first description that applies. The table lists the most basic problems first and excludes them from subsequent problem descriptions. Table 52 Disk Enclosure Troubleshooting Table Problem Description HW Event Category LED State Status The disk enclosure does not power on none System none Power LED off System fault LED none is on Critical Buzzer sounds when BCC installed Critical BCC Fault LED is Critical on Fan LED is amber Critical Power Power Supply LED supply Not off Available Part Fault LED on BCC Fault flashing Critical Critical BCC Fault on Amber Critical Critical Probable Cause/Solution - Neither power cord is plugged in. - The power switch is not pressed. - AC breaker is tripped. - AC power source has failed. - The PDU/PDRU is defective. - Power switch is defective. - A faulty component is causing power supplies to turn off. Remove all components and reinsert one at a time until the faulty component is isolated. - The power supply is not plugged in. - The PDU/PDRU or primary power source has failed. A component has failed. See problem descriptions below. BCC DIP switch settings do not match peer BCC switch settings. Reset switches. BCC hardware is faulty. Replace the BCC. Fan has slowed or stopped. Replace the fan. 380 SureStore E Disk System SC10 Troubleshooting