Lenovo ThinkPad 380ED TP 380Z User's Reference that was provided with the syst - Page 126

Error Codes or Messages, In the charts, can be any character.

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Title: C79EPMST CreationDate: 06/22/98 12:00:09 Troubleshooting Charts Error Codes or Messages Note: In the charts, x can be any character. Message I9990301 I9990302 I9990305 (Incorrect connection of the hard disk drive might cause these error codes to appear.) I99xxxxx (except the above I999030x errors) 158 (supervisor password error) Action Your computer can't find the startup drive. Do the following: 1. Power off the computer. 2. Press and hold F1; then power on the computer to start Easy-Setup. Hold F1 until the Easy-Setup menu appears. 3. Select the Start up icon. If you are unable to set the startup sequence, have the computer serviced. 4. Check the devices in the startup sequence box. Is the default drive listed in the startup sequence box? Yes Exit this window, and power off the computer. No Select the Reset icon. 5. Is an operating system installed? Yes Go to step 7. No Install the operating system in your computer. 6. After you install the operating system, power off the computer. 7. Power on the computer. If the same message appears, have the computer serviced. Have the computer serviced. The hard-disk-drive password was not set, even though the supervisor password was set. Do the following: 1. Type the supervisor password at the password prompt, and press Enter. 2. A POST error prompt appears; then press Enter. The password menu appears. 3. Select the Supervisor icon. The same password as the supervisor password is set on the hard disk drive. 4. Press Esc to restart the computer. 110 IBM ThinkPad 380Z User's Reference

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Troubleshooting Charts
Error Codes or Messages
Note:
In the charts,
x
can be any character.
Message
Action
I
9990301
I
9990302
I
9990305
(Incorrect connection of
the hard disk drive might
cause these error codes
to appear.)
Your computer can't find the startup drive.
Do the following:
1. Power off the computer.
2. Press and hold
F1
; then power on the computer to start Easy-Setup.
Hold
F1
until the Easy-Setup menu appears.
3. Select the
Start up
icon.
If you are unable to set the startup sequence,
have the computer serviced.
4. Check the devices in the startup sequence box.
Is the default drive listed in
the startup sequence box?
Yes
Exit this window, and power off the computer.
No
Select the
Reset
icon.
5. Is an operating system installed?
Yes
Go to step 7.
No
Install the operating system in your computer.
6. After you install the operating system, power off the computer.
7. Power on the computer.
If the same message appears, have the computer serviced.
I
99
xxxxx
(except the above
I
999030x errors)
Have the computer serviced.
158
(supervisor password
error)
The hard-disk-drive password was not set, even though the supervisor password
was set.
Do the following:
1. Type the supervisor password at the password prompt, and press
Enter
.
2. A POST error prompt appears; then press
Enter
.
The password menu appears.
3. Select the
Supervisor
icon.
The same password as the supervisor password is set on the hard disk
drive.
4. Press
Esc
to restart the computer.
110
IBM ThinkPad 380Z User's Reference
Title: C79EPMST CreationDate: 06/22/98 12:00:09