Lenovo ThinkPad 380ED TP 380Z User's Reference that was provided with the syst - Page 158

Customer Support and Service, Help by ThinkPad Web Site, Help by Telephone

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Title: C79EPMST CreationDate: 06/22/98 12:00:09 Customer Support and Service Customer Support and Service Purchasing an IBM PC hardware product entitles you to receive support and services during the limited warranty period. If you need additional support and services, a wide variety of extended solutions that addresses most needs are available for purchase. Help by ThinkPad Web Site You can get support and information at the ThinkPad Web site. The latest information about the ThinkPad computers http://www.ibm.com/thinkpad The technical support information http://www.pc.ibm.com/support IBM may make improvements or changes in these Web sites at any time without any notice. Help by Telephone You can get support and information by telephone during the limited warranty period at no additional charge, through the IBM PC Support Line. Experienced technical-support representatives will be on hand to assist you in answering any questions you might have, such as: How to set up your computer How to install and set up your IBM options purchased directly from IBM or through an IBM reseller How to use the 30-day support for the preinstalled operating system How to get service Please have the following information ready when you call: Serial number of your computer and proof of purchase Description of the problem Exact wording of the error message Hardware and software configuration information for your system 142 IBM ThinkPad 380Z User's Reference

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Customer Support and Service
Customer Support and Service
Purchasing an IBM PC hardware product entitles you to receive
support and services during the limited warranty period.
If you need
additional support and services, a wide variety of extended solutions
that addresses most needs are available for purchase.
Help by ThinkPad Web Site
You can get support and information at the ThinkPad Web site.
The latest information about the ThinkPad computers
The technical support information
IBM may make improvements or changes in these Web sites at any
time without any notice.
Help by Telephone
You can get support and information by telephone during the limited
warranty period at no additional charge, through the IBM PC Support
Line.
Experienced technical-support representatives will be on hand
to assist you in answering any questions you might have, such as:
How to set up your computer
How to install and set up your IBM options purchased directly
from IBM or through an IBM reseller
How to use the 30-day support for the preinstalled operating
system
How to get service
Please have the following information ready when you call:
Serial number of your computer and proof of purchase
Description of the problem
Exact wording of the error message
Hardware and software configuration information for your system
142
IBM ThinkPad 380Z User's Reference
Title: C79EPMST CreationDate: 06/22/98 12:00:09