Lenovo ThinkPad 380ED TP 380Z User's Reference that was provided with the syst - Page 144

Port Replicator Problems, Problem, Action, Start, Settings, Control Panel, Display, Adapter, Monitor

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Title: C79EPMST CreationDate: 06/22/98 12:00:09 Troubleshooting Charts Problem The screen is unreadable or distorted. Wrong characters appear on the screen. Action Make sure that: The display driver is installed correctly by doing the following: 1. Click on Start, and move the cursor to Settings and Control Panel. 2. Click on Control Panel, and then double-click on Display. 3. Select the Settings tab in the "Display Properties" window. 4. Click on the Advanced... button. 5. Select the Adapter tab. Make sure it shows "NeoMagic MagicMedia 256AV." The monitor is set correctly by doing the following: 1. Click on the Advanced... button in the Settings tab in the "Display Properties" window. 2. Click on the Monitor tab. Make sure you choose the correct monitor. 3. Click on OK to close the window. An appropriate refresh rate is selected by doing the following: 1. Click on the Advanced... button in the Settings tab in the "Display Properties" window. 2. Click on the Adapter tab. 3. Select the correct refresh rate for your monitor. If you are not sure, select Optimal. If the settings are correct, run the tests described in the manual supplied with the external monitor. If the tests show that the external monitor is OK, have the computer serviced. Did you install the operating system or application program with the correct procedure? If you did, have the external monitor serviced. Port Replicator Problems Problem The computer hangs when you power on or resume operation. Action Make sure that: The AC Adapter is connected to the port replicator. The power-on indicator of the port replicator is on. The computer is securely attached to the port replicator. If there is still a problem, have the port replicator serviced. 128 IBM ThinkPad 380Z User's Reference

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Troubleshooting Charts
Problem
Action
The screen is unreadable
or distorted.
Make sure that:
The display driver is installed correctly by doing the following:
1. Click on
Start
, and move the cursor to
Settings
and
Control Panel
.
2. Click on
Control Panel
, and then double-click on
Display
.
3. Select the
Settings
tab in the “Display Properties” window.
4. Click on the
Advanced...
button.
5. Select the
Adapter
tab.
Make sure it shows “NeoMagic MagicMedia
256AV.”
The monitor is set correctly by doing the following:
1. Click on the
Advanced...
button in the
Settings
tab in the “Display
Properties” window.
2. Click on the
Monitor
tab.
Make sure you choose the correct monitor.
3. Click on
OK
to close the window.
An appropriate refresh rate is selected by doing the following:
1. Click on the
Advanced...
button in the
Settings
tab in the “Display
Properties” window.
2. Click on the
Adapter
tab.
3. Select the correct refresh rate for your monitor.
If you are not sure,
select
Optimal
.
If the settings are correct, run the tests described in the manual supplied
with the external monitor.
If the tests show that the external monitor is OK,
have the computer serviced.
Wrong characters appear
on the screen.
Did you install the operating system or application program with the correct
procedure?
If you did, have the external monitor serviced.
Port Replicator Problems
Problem
Action
The computer hangs
when you power on or
resume operation.
Make sure that:
The AC Adapter is connected to the port replicator.
The power-on indicator of the port replicator is on.
The computer is securely attached to the port replicator.
If there is still a problem, have the port replicator serviced.
128
IBM ThinkPad 380Z User's Reference
Title: C79EPMST CreationDate: 06/22/98 12:00:09