Ricoh 2051 Operating Instructions - Page 122

Problem, Causes, Solutions

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Troubleshooting Problem Causes Solutions The stamp position is wrong. The paper orientation is wrong. Check the paper orientation and stamp position. When using Combine, parts of the image are not copied. You specified a reproduction ratio that does not match the sizes of your originals and copy paper. When you specify a reproduction ratio using Manual Paper Select mode, make sure the ratio matches your originals and the copy paper. Note ❒ Select the correct reproduction ratio before using Combine mode. Order of copies is not cor- You placed originals in in- When placing a stack of originals in rect. correct order. the ADF, the last page should be at 4 the bottom. If you place an original on the expo- sure glass, start with the first page to be copied. When using Duplex, copy is made Top/Bottom even though Left/Right is selected, or copy is made Left/Right even though Top/Bottom is selected. You placed originals in the wrong direction. Place originals in the correct orientation. Paper does not output dur- If you stop printing while ing printing with stapling. using the staple function, papers not stapled during printing may be left in the staple unit. Press the {Reset} key and cancel copy settings, including stapling. ❖ Connect Copy Problem You cannot staple, punch or Z-fold. You get different copy results from the main and sub-machines. Causes Solutions The main and sub-machines are not installed with the same options. Press [ Copy. ] to cancel Connect The Copy Quality setting Set the Copy Quantity. differ on the two machines. 112

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Troubleshooting
112
4
❖
Connect Copy
The stamp position is
wrong.
The paper orientation is
wrong.
Check the paper orientation and
stamp position.
When using Combine,
parts of the image are not
copied.
You specified a reproduc-
tion ratio that does not
match the sizes of your
originals and copy paper.
When you specify a reproduction
ratio using Manual Paper Select
mode, make sure the ratio matches
your originals and the copy paper.
Note
❒
Select the correct reproduction
ratio before using Combine
mode.
Order of copies is not cor-
rect.
You placed originals in in-
correct order.
When placing a stack of originals in
the ADF, the last page should be at
the bottom.
If you place an original on the expo-
sure glass, start with the first page to
be copied.
When using Duplex, copy
is made Top/Bottom even
though Left/Right is se-
lected, or copy is made
Left/Right even though
Top/Bottom is selected.
You placed originals in the
wrong direction.
Place originals in the correct orien-
tation.
Paper does not output dur-
ing printing with stapling.
If you stop printing while
using the staple function,
papers not stapled during
printing may be left in the
staple unit.
Press the
{
Reset
}
key and cancel
copy settings, including stapling.
Problem
Causes
Solutions
You cannot staple, punch
or Z-fold.
The main and sub-ma-
chines are not installed
with the same options.
Press
[
to cancel Connect
Copy.
You get different copy re-
sults from the main and
sub-machines.
The Copy Quality setting
differ on the two machines.
Set the Copy Quantity.
Problem
Causes
Solutions