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Ricoh Aficio MP 7000 Troubleshooting - Page 140

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INDEX 3,000 Sheet-100 Sheet Staple Finisher, 103, 119, 122 3,000 Sheet-50 Sheet Staple Finisher, 102, 118, 121 A Access to the Machine, 128 Adding paper, 87 Adding staples, 102 Adding toner, 99 Adjusting the Volume, 33 Alert Messages, 55 Auto Document Feeder (ADF), 130 B Booklet Finisher, 102, 104, 118, 120, 121 C Cannot Browse the Network to Send a Scan File, 74 Cannot Exit from Connect Copy, 31 Cannot Make Clear Copies, 23 Cannot Make Copies As Wanted, 25 Cannot Print, 64 Cannot Send or Receive Fax Messages as Wanted, 43 Cannot Send Scanned Files, 74 Changing the Paper Size, 94 Tray 2 and 3, 94 Changing to a Size that is Not Automatically Detected, 96 Checking Machine Status and Settings, 5 Checking the Error Log, 63 Cleaning the Auto Document Feeder, 130 Cleaning the Exposure Glass, 129 Cleaning the Exposure Glass Cover, 130 Clearing Misfeeds, 105 Combine, 25 Connect Copy, 30, 31, 32 Connect Copy is Canceled, 30 Copy Function, 17 D Data Storage, 5 Display During Connect Copy, 30 Document Server, 9 Duplex, 25 E Edit, 25 Enquiry, 5 Environment, 125 Environments to avoid, 126 Error Log, 63 Error Mail Notification, 49 Error Occurs Using Internet Fax, 49 Error Report (E-Mail), 49 Exposure Glass, 129 Exposure Glass Cover, 130 F Facsimile Function, 33 H How to Read This Manual, 1 I If an Error Report is Printed, 47 Indicators, 3 Inserting Toner, 100 Interposer, 91 J Job is Not Performed, 13 L Large Capacity Tray (LCT), 90 LCT, 90 Letterhead, 93 Loading Paper, 87 Loading Paper in the Interposer, 91 Loading Paper into the Large Capacity Tray (LCT), 90 Loading Paper into Tray 1 (Tandem Tray), 87 Loading Paper into Tray 2 and 3, 89 Locating Jammed Paper, 106 132

Section	Page
Operating Instructions Troubleshooting	1
Introduction	2
Important	2
Notes:	2
Caution:	2
Power Source	2
Manuals for This Machine	3
TABLE OF CONTENTS	5
How to Read This Manual	9
Symbols	9
1. When the Machine Does Not Operate As Wanted	11
Indicators	11
Panel Tone	12
Checking Machine Status and Settings	13
When the Function Status Indicator Lights Up in Red	16
When You Have Problems Operating the Machine	17
When a Job Is Not Performed	21
2. Troubleshooting When Using the Copy/Document Server Function	25
Messages Displayed When Using the Copy/Document Server Function	25
When You Cannot Make Clear Copies	31
When You Cannot Make Copies As Wanted	33
Display During Connect Copy	38
If Connect Copy Is Canceled	38
If You Cannot Exit from Connect Copy	39
When Memory Is Full	40
3. Troubleshooting When Using the Facsimile Function	41
Adjusting the Volume	41
Messages Displayed When Using the Facsimile Function	43
When You Cannot Send or Receive Fax Messages as Wanted	51
When Memory Is Full	54
When an Error Report Is Printed	55
Turning Off the Main Power / In the Event of Power Failure	56
When an Error Occurs Using Internet Fax	57
Error Mail Notification	57
Error Report (E-Mail)	57
Server-Generated Error E-mail	57
4. Troubleshooting When Using the Printer Function	59
When You Cannot Connect to the USB Interface	59
Messages Displayed When Installing the Printer Driver	60
Windows 2000	60
Windows XP, Windows Server 2003	61
Windows Vista	61
Messages Displayed When Using the Printer Function	62
Status Messages	62
Messages Displayed on the Control Panel When Using the Printer Function	63
Messages Printed on the Error Logs or Reports	65
Checking the Error Log	71
When You Cannot Print	72
When the Data In Indicator Does Not Light Up or Flash	74
When the machine is connected to the computer using the interface cable	74
Other Printing Problems	75
5. Troubleshooting When Using the Scanner Function	81
When Scan Results Are Not As Expected	81
When You Cannot Send Scanned Files	82
When Stored Files Cannot Be Accessed	82
When You Cannot Browse the Network to Send a Scan file	82
When the TWAIN Driver Cannot Be Started	82
When Stored Files Cannot Be Edited	83
When the Network Delivery Function Cannot Be Used	83
Operations Are Not Possible When Messages Are Displayed	83
Messages Displayed When Using the Scanner Function	84
When a Message Is Displayed on the Control Panel	84
When a Message Is Displayed on the Client Computer	90
6. Adding Paper, Toner and Staples	95
Loading Paper	95
Loading Paper into Tray 1 (Tandem Tray)	95
Loading Paper into Tray 2 and 3	97
Loading Paper into the Large Capacity Tray (LCT)	98
Loading Paper in the Interposer	99
Orientation-Fixed Paper or Two-Sided Paper	101
Changing the Paper Size	102
Changing the Paper Size in Tray 2 and 3	102
Changing to a Size that is Not Automatically Detected	104
Adding Toner	107
Inserting Toner	108
Used Toner	109
Sending Fax Messages When Toner Has Run Out	109
Adding Staples	110
3,000 Sheet-50 Sheet Staple Finisher and Booklet Finisher	110
3,000 Sheet-100 Sheet Staple Finisher	111
Booklet Finisher (Saddle Stitch)	112
7. Clearing Misfeeds	113
Removing Jammed Paper	113
Locating Jammed Paper	114
When A Is lit	116
When B Is lit	116
When C Is lit	116
When D Is lit	117
When E Is lit	117
When F Is lit	118
When N Is Lit	119
When N1 is lit	119
When N2 or N3 is lit	119
When P Is Lit	120
When P1 is lit	120
When P2 is lit	120
When Q Is lit	121
When R Is Lit	122
3,000 Sheet-50 Sheet Staple Finisher	122
3,000 Sheet-100 Sheet Staple Finisher	123
Booklet Finisher (Saddle Stitch)	124
When W Is lit	125
When U Is lit	125
Removing Jammed Staples	126
3,000 Sheet-50 Sheet Staple Finisher and Booklet Finisher	126
3,000 Sheet-100 Sheet Staple Finisher	127
Booklet Finisher (Saddle Stitch)	128
Removing Punch Waste	129
3,000 Sheet-50 Sheet Staple Finisher and Booklet Finisher	129
3,000 Sheet-100 Sheet Staple Finisher	130
8. Remarks	133
Where to Put Your Machine	133
Machine Environment	133
Optimum environmental conditions	133
Environments to avoid	134
Moving	134
Power Connection	135
Access to the Machine	136
Maintaining Your Machine	137
Cleaning the Exposure Glass	137
Cleaning the Exposure Glass Cover	138
Cleaning the Auto Document Feeder	138

Match case Limit results 1 per page

132

INDEX

3,000 Sheet-100 Sheet

Staple Finisher

103

119

122

3,000 Sheet-50 Sheet

Staple Finisher

102

118

121

Access to the Machine

128

Adding paper

Adding staples

102

Adding toner

Adjusting the Volume

Alert Messages

Auto Document Feeder (ADF)

130

Booklet Finisher

102

104

118

120

121

Cannot Browse the Network

to Send a Scan File

Cannot Exit from Connect Copy

Cannot Make Clear Copies

Cannot Make Copies As Wanted

Cannot Print

Cannot Send or Receive

Fax Messages as Wanted

Cannot Send Scanned Files

Changing the Paper Size

Tray 2 and 3

Changing to a Size that is

Not Automatically Detected

Checking Machine Status and Settings

Checking the Error Log

Cleaning the Auto Document Feeder

130

Cleaning the Exposure Glass

129

Cleaning the Exposure Glass Cover

130

Clearing Misfeeds

105

Combine

Connect Copy

Connect Copy is Canceled

Copy Function

Data Storage

Display During Connect Copy

Document Server

Duplex

Edit

Enquiry

Environment

125

Environments to avoid

126

Error Log

Error Mail Notification

Error Occurs Using Internet Fax

Error Report (E-Mail)

Exposure Glass

129

Exposure Glass Cover

130

Facsimile Function

How to Read This Manual

If an Error Report is Printed

Indicators

Inserting Toner

100

Interposer

Job is Not Performed

Large Capacity Tray (LCT)

LCT

Letterhead

Loading Paper

Loading Paper in the Interposer

Loading Paper into the

Large Capacity Tray (LCT)

Loading Paper into Tray 1 (Tandem Tray)

Loading Paper into Tray 2 and 3

Locating Jammed Paper

106