Ricoh Aficio MP 7000 Troubleshooting - Page 93
No User Code is, Any of Login User - scanner driver
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Messages Displayed When Using the Scanner Function Message Cause Solution Error has occurred in the scanner driver. An error has occurred in the driver. • Check whether the network cable is connected correctly to the client computer. • Check whether the Ethernet board of the client computer is recognized correctly by Windows. • Check whether the client computer can use the TCP/IP protocol. Communication er- A communication error ror has occurred has occurred on the neton the network. work. Check whether the client computer can use the TCP/IP protocol. Scanner is in use A function of the machine Wait for a while and reconnect. for other func- other than the scanner tion. Please function is being used wait. such as the copier func- tion. Insufficient mem- Memory is insufficient. • Close all the unnecessary applica- 5 ory. Close all other applica- tions running on the client computer. tions, then re- • Uninstall the TWAIN driver, and start scanning. then reinstall it after restarting the computer. No User Code is registered. Consult your system administrator. Access is restricted with user codes. Contact the administrator of the machine. Any of Login User The entered login user • Check the login user name, login Name, Login Pass- name, password, or driv- password, and driver encryption word or Driver er encryption key was Encryption Key is invalid. key. • Permission to use this function has incorrect. not been granted. Contact the ad- ministrator. 85