Ricoh Aficio MP 7000 Troubleshooting - Page 59
Troubleshooting When Using the Printer Function, When You Cannot Connect to the USB Interface
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4. Troubleshooting When Using the Printer Function This chapter describes likely causes of and possible solutions for printer function problems. When You Cannot Connect to the USB Interface This section describes how to troubleshoot a problem related to USB connection. Problem Cause Solution The machine is not auto- The USB cable is not con- Turn off the power of the machine, re- matically recognized. nected properly. connect the USB cable, and then turn it on again. Windows has already configured the USB settings. Check whether the computer has identified the machine as an unsupported device. Open Windows' Device Manager, and then, under [Universal Serial Bus controllers], remove any unauthorized devices. Unauthorized devices have a [!] or [?] icon by them. Take care not to accidentally remove required devices. For details, see Windows Help. 51