Ricoh Aficio MP 7000 Troubleshooting - Page 46

Facsimile Features, Initial, Settings, SIP Settings, Effective Protocol, System Settings, Interface

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Troubleshooting When Using the Facsimile Function Message Cause Solution Check whether Registering of user name • In [Facsimile Features], under [Initial there are any is rejected by SIP server. Settings], select [SIP Settings], and network problems. {13-17} then check "SIP Server IP Address" and "SIP User Name" are correctly programmed. You can also use the Web Image Monitor for confirma- tion. See the Web Image Monitor's Help. • Consult the administrator. 3 Check whether there are any Cannot access SIP server. • In [Facsimile Features], under [Initial Settings], select [SIP Settings], and network problems. {13-18} then check "SIP Server IP Address" is correctly programmed. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Consult the administrator. Check whether there are any network problems. {13-24} The password registered for the SIP server is not the same as the password registered for this machine. Contact the administrator. Check whether In [Effective Protocol], • In [System Settings], under [Interface there are any [IPv4] is not enabled, or an Settings], select [Effective Protocol], network problems. incorrect IP address has been registered. {13-25} and then check [IPv4] is programmed to [Active]. You can also use the Web Image Monitor for con- firmation. See the Web Image Mon- itor's Help. • In [System Settings], under [Interface Settings], select [Machine IPv4 Address], and then check the IP address is correctly programmed. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Contact the network administrator. Check whether The [Effective Protocol] there are any and [SIP Server IPv4 Ad- network problems. dress] settings are differ- {13-26} ent, or an incorrect IP address has been regis- tered. • In [System Settings], under [Interface Settings], select [Machine IPv4 Address], and then check the IP address is correctly programmed. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Contact the network administrator. 38

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Troubleshooting When Using the Facsimile Function
38
3
Check whether
there are any
network problems.
{
13-17
}
Registering of user name
is rejected by SIP server.
•
In
[
Facsimile Features
]
, under
[
Initial
Settings
]
, select
[
SIP Settings
]
, and
then check “SIP Server IP Address”
and “SIP User Name” are correctly
programmed. You can also use the
Web Image Monitor for confirma-
tion. See the Web Image Monitor's
Help.
•
Consult the administrator.
Check whether
there are any
network problems.
{
13-18
}
Cannot access SIP server.
•
In
[
Facsimile Features
]
, under
[
Initial
Settings
]
, select
[
SIP Settings
]
, and
then check “SIP Server IP Address”
is correctly programmed. You can
also use the Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
•
Consult the administrator.
Check whether
there are any
network problems.
{
13-24
}
The password registered
for the SIP server is not
the same as the password
registered for this ma-
chine.
Contact the administrator.
Check whether
there are any
network problems.
{
13-25
}
In
[
Effective Protocol
]
,
[
IPv4
]
is not enabled, or an
incorrect IP address has
been registered.
•
In
[
System Settings
]
, under
[
Interface
Settings
]
, select
[
Effective Protocol
]
,
and then check
[
IPv4
]
is pro-
grammed to
[
Active
]
. You can also
use the Web Image Monitor for con-
firmation. See the Web Image Mon-
itor's Help.
•
In
[
System Settings
]
, under
[
Interface
Settings
]
, select
[
Machine IPv4 Ad-
dress
]
, and then check the IP address
is correctly programmed. You can
also use the Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
•
Contact the network administrator.
Check whether
there are any
network problems.
{
13-26
}
The
[
Effective Protocol
]
and
[
SIP Server IPv4 Ad-
dress
]
settings are differ-
ent, or an incorrect IP
address has been regis-
tered.
•
In
[
System Settings
]
, under
[
Interface
Settings
]
, select
[
Machine IPv4 Ad-
dress
]
, and then check the IP address
is correctly programmed. You can
also use the Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
•
Contact the network administrator.
Message
Cause
Solution