Ricoh Aficio MP 7000 Troubleshooting - Page 91

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Messages Displayed When Using the Scanner Function Message Cause Solution Cannot detect the paper size of the original. Specify the scanning size. The set original was misaligned. • Place the original correctly. • Specify the scan size. • When placing an original directly on the exposure glass, the lifting/lowering action of the ADF triggers the automatic original size detection process. Lift the ADF by more than 30 degrees. Cannot add any more scanning mode. The maximum number of The maximum number of modes that registerable scan modes can be stored is 100. Delete unneeded has been exceeded. modes. Cannot specify The maximum number of The maximum number of scanning are- any more scanning registerable scan areas as that can be stored is 100. Delete un- area. has been exceeded. needed scanning area. Call Service An unrecoverable error Call your service representative. Please call your has occurred in the ma- service repre- chine. 5 sentative. Scanner is not The TWAIN scanner available on the function cannot be used specified device. on this machine. Contact your service representative. Scanner is not available. Check the scanner connection status. • The machine's main power switch is off. • The machine is not connected to the network correctly. • Set the main power switch to "On". • Check whether the machine is connected to the network correctly. • Deselect the personal firewall function of the client computer. • Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine's protocol. See "Network Settings", General Settings Guide and "Using telnet", Network Guide. No response from the scanner. The machine is not connected to the network correctly. Check whether the machine is connected to the network correctly. No response from The network is crowded. Wait for a while, and then try to recon- the scanner. nect. Error has occurred in the scanner. The application-specified scan conditions have exceeded the setting range of the machine. Check whether the scanning settings made with the application exceed the setting range of the machine. Fatal error has occurred in the scanner. An unrecoverable error has occurred on the machine. An unrecoverable error has occurred in the machine. Call your service representative. 83

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Messages Displayed When Using the Scanner Function
83
5
Cannot detect the
paper size of the
original. Specify
the scanning
size.
The set original was mis-
aligned.
•
Place the original correctly.
•
Specify the scan size.
•
When placing an original directly
on the exposure glass, the lift-
ing/lowering action of the ADF
triggers the automatic original size
detection process. Lift the ADF by
more than 30 degrees.
Cannot add any
more scanning
mode.
The maximum number of
registerable scan modes
has been exceeded.
The maximum number of modes that
can be stored is 100. Delete unneeded
modes.
Cannot specify
any more scanning
area.
The maximum number of
registerable scan areas
has been exceeded.
The maximum number of scanning are-
as that can be stored is 100. Delete un-
needed scanning area.
Call Service
Please call your
service repre-
sentative.
An unrecoverable error
has occurred in the ma-
chine.
Call your service representative.
Scanner is not
available on the
specified device.
The TWAIN scanner
function cannot be used
on this machine.
Contact your service representative.
Scanner is not
available. Check
the scanner con-
nection status.
•
The machine's main
power switch is off.
•
The machine is not
connected to the net-
work correctly.
•
Set the main power switch to “On”.
•
Check whether the machine is con-
nected to the network correctly.
•
Deselect the personal firewall func-
tion of the client computer.
•
Use an application such as telnet to
make sure SNMPv1 or SNMPv2 is
set as the machine’s protocol. See
“Network Settings”, General Set-
tings Guide and “Using telnet”,
Network Guide.
No response from
the scanner.
The machine is not con-
nected to the network
correctly.
Check whether the machine is connect-
ed to the network correctly.
No response from
the scanner.
The network is crowded.
Wait for a while, and then try to recon-
nect.
Error has oc-
curred in the
scanner.
The application-speci-
fied scan conditions have
exceeded the setting
range of the machine.
Check whether the scanning settings
made with the application exceed the
setting range of the machine.
Fatal error has
occurred in the
scanner.
An unrecoverable error
has occurred on the ma-
chine.
An unrecoverable error has occurred in
the machine. Call your service repre-
sentative.
Message
Cause
Solution