Ricoh Aficio MP 7000 Troubleshooting - Page 65

Messages Printed on the Error Logs or Reports

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Messages Displayed When Using the Printer Function Messages Printed on the Error Logs or Reports This section describes likely causes of and possible solutions for the error messages that are printed on the error logs or reports. Message 84: Error 85: Error 86: Error Address Book is currently in use by another function. Authentication has failed. Auto-registration of user information has failed. Cannot store data of this size. Collate has been cancelled. Command Error Cause Solution There is no work area available for image processing. • In [Printer Features], under [System], set [Memory Usage] to [Font Priority]. • Decrease the number of files sent to the machine. The specified graphics li- Check that the data is valid. brary is unavailable. Parameters of the control Set the parameters correctly. code are invalid. The machine currently cannot perform authentication because the address book is being used by another function. Wait a while, and then retry the operation. Automatic registration of information for LDAP Authentication or Windows Authentication failed because the address book is full. Contact the administrator. The paper size exceeded the capacity of the document server. Reduce the paper size of the file that you want to send to a size that the document server can store. Custom size files can be sent but not stored afterward. Collate was canceled. Turn the main power switch off and then back on again. If the message appears again, contact your sales or service representative. An RPCS command error occurred. Check using the following procedure: • Check if the communication between the computer and the machine is working correctly. • Check if the correct printer driver is being used. • Check if the machine's memory size is set correctly in the printer driver. • Check that the printer driver is the most up-to-date version available. 4 57

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Messages Displayed When Using the Printer Function
57
4
Messages Printed on the Error Logs or Reports
This section describes likely causes of and possible solutions for the error mes-
sages that are printed on the error logs or reports.
Message
Cause
Solution
84: Error
There is no work area
available for image
processing.
•
In
[
Printer Features
]
, under
[
Sys-
tem
]
, set
[
Memory Usage
]
to
[
Font
Priority
]
.
•
Decrease the number of files sent
to the machine.
85: Error
The specified graphics li-
brary is unavailable.
Check that the data is valid.
86: Error
Parameters of the control
code are invalid.
Set the parameters correctly.
Address Book is
currently in use
by another func-
tion. Authentica-
tion has failed.
The machine currently
cannot perform authenti-
cation because the address
book is being used by an-
other function.
Wait a while, and then retry the op-
eration.
Auto-registration
of user informa-
tion has failed.
Automatic registration of
information for LDAP Au-
thentication or Windows
Authentication failed be-
cause the address book is
full.
Contact the administrator.
Cannot store data
of this size.
The paper size exceeded
the capacity of the docu-
ment server.
Reduce the paper size of the file that
you want to send to a size that the
document server can store. Custom
size files can be sent but not stored
afterward.
Collate has been
cancelled.
Collate was canceled.
Turn the main power switch off and
then back on again. If the message
appears again, contact your sales or
service representative.
Command Error
An RPCS command error
occurred.
Check using the following proce-
dure:
•
Check if the communication be-
tween the computer and the ma-
chine is working correctly.
•
Check if the correct printer driver
is being used.
•
Check if the machine's memory
size is set correctly in the printer
driver.
•
Check that the printer driver is
the most up-to-date version
available.