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Ricoh Aficio MP 7000 Troubleshooting - Page 75

Other Printing Problems - pcl 6 driver windows 8 1

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Other Printing Problems Other Printing Problems This section describes likely causes of and possible solutions for problems that can occur when printing from a computer. Problem Cause Solution Print has smudges. Settings for thick paper have not been made when printing on thick paper in the bypass tray. • PCL 5e/6 and PostScript 3 Select [Thick] in the [Type:] list on the [Paper] tab. • RPCS Select [Thick] in the [Paper type:] list on the [Print Settings] or [Setup] tab. The print on the entire When D is blinking, Add toner. See p.99 "Adding Toner". page is faded. toner is beginning to run out. 4 The print on the entire The paper is damp. page is faded. Use paper that has been stored in the recommended temperature and humidity condition. See "Copy Paper", About This Machine. The print on the entire The paper is unsuita- page is faded. ble. The print on the entire page is faded. If the [Toner saving] check box is selected in the printer driver settings, the entire page will be faded when printed. Use the recommended paper. (Printing on coarse or treated paper might result in faint print image.) See "Copy Paper", About This Machine. For the RPCS printer driver, [Toner saving] is located on the [Print Quality] tab. For the PostScript 3 printer driver, see PostScript 3 Supplement. See the printer driver Help. Fine lines are fuzzy, of inconsistent thickness or color, or do not appear. Super fine lines have been specified in the application, or a color that is too light has been specified for the lines. Change the dithering settings. See the printer driver Help. If the problem continues after you change the dithering settings, use the settings of the application in which the image was created to change the color and thickness of the lines. Image bleeds when rubbed. If you are using thick paper, [Paper type:] might not be set to [Thick]. On the printer driver's [Print Settings] or [Setup] tab, set [Paper type:] to [Thick]. See the printer driver Help. Paper is not fed from the selected tray. When you are using a Windows operating system, printer driver settings override those settings using the display panel. Set the desired input tray using the printer driver. See the printer driver Help. 67

Section	Page
Operating Instructions Troubleshooting	1
Introduction	2
Important	2
Notes:	2
Caution:	2
Power Source	2
Manuals for This Machine	3
TABLE OF CONTENTS	5
How to Read This Manual	9
Symbols	9
1. When the Machine Does Not Operate As Wanted	11
Indicators	11
Panel Tone	12
Checking Machine Status and Settings	13
When the Function Status Indicator Lights Up in Red	16
When You Have Problems Operating the Machine	17
When a Job Is Not Performed	21
2. Troubleshooting When Using the Copy/Document Server Function	25
Messages Displayed When Using the Copy/Document Server Function	25
When You Cannot Make Clear Copies	31
When You Cannot Make Copies As Wanted	33
Display During Connect Copy	38
If Connect Copy Is Canceled	38
If You Cannot Exit from Connect Copy	39
When Memory Is Full	40
3. Troubleshooting When Using the Facsimile Function	41
Adjusting the Volume	41
Messages Displayed When Using the Facsimile Function	43
When You Cannot Send or Receive Fax Messages as Wanted	51
When Memory Is Full	54
When an Error Report Is Printed	55
Turning Off the Main Power / In the Event of Power Failure	56
When an Error Occurs Using Internet Fax	57
Error Mail Notification	57
Error Report (E-Mail)	57
Server-Generated Error E-mail	57
4. Troubleshooting When Using the Printer Function	59
When You Cannot Connect to the USB Interface	59
Messages Displayed When Installing the Printer Driver	60
Windows 2000	60
Windows XP, Windows Server 2003	61
Windows Vista	61
Messages Displayed When Using the Printer Function	62
Status Messages	62
Messages Displayed on the Control Panel When Using the Printer Function	63
Messages Printed on the Error Logs or Reports	65
Checking the Error Log	71
When You Cannot Print	72
When the Data In Indicator Does Not Light Up or Flash	74
When the machine is connected to the computer using the interface cable	74
Other Printing Problems	75
5. Troubleshooting When Using the Scanner Function	81
When Scan Results Are Not As Expected	81
When You Cannot Send Scanned Files	82
When Stored Files Cannot Be Accessed	82
When You Cannot Browse the Network to Send a Scan file	82
When the TWAIN Driver Cannot Be Started	82
When Stored Files Cannot Be Edited	83
When the Network Delivery Function Cannot Be Used	83
Operations Are Not Possible When Messages Are Displayed	83
Messages Displayed When Using the Scanner Function	84
When a Message Is Displayed on the Control Panel	84
When a Message Is Displayed on the Client Computer	90
6. Adding Paper, Toner and Staples	95
Loading Paper	95
Loading Paper into Tray 1 (Tandem Tray)	95
Loading Paper into Tray 2 and 3	97
Loading Paper into the Large Capacity Tray (LCT)	98
Loading Paper in the Interposer	99
Orientation-Fixed Paper or Two-Sided Paper	101
Changing the Paper Size	102
Changing the Paper Size in Tray 2 and 3	102
Changing to a Size that is Not Automatically Detected	104
Adding Toner	107
Inserting Toner	108
Used Toner	109
Sending Fax Messages When Toner Has Run Out	109
Adding Staples	110
3,000 Sheet-50 Sheet Staple Finisher and Booklet Finisher	110
3,000 Sheet-100 Sheet Staple Finisher	111
Booklet Finisher (Saddle Stitch)	112
7. Clearing Misfeeds	113
Removing Jammed Paper	113
Locating Jammed Paper	114
When A Is lit	116
When B Is lit	116
When C Is lit	116
When D Is lit	117
When E Is lit	117
When F Is lit	118
When N Is Lit	119
When N1 is lit	119
When N2 or N3 is lit	119
When P Is Lit	120
When P1 is lit	120
When P2 is lit	120
When Q Is lit	121
When R Is Lit	122
3,000 Sheet-50 Sheet Staple Finisher	122
3,000 Sheet-100 Sheet Staple Finisher	123
Booklet Finisher (Saddle Stitch)	124
When W Is lit	125
When U Is lit	125
Removing Jammed Staples	126
3,000 Sheet-50 Sheet Staple Finisher and Booklet Finisher	126
3,000 Sheet-100 Sheet Staple Finisher	127
Booklet Finisher (Saddle Stitch)	128
Removing Punch Waste	129
3,000 Sheet-50 Sheet Staple Finisher and Booklet Finisher	129
3,000 Sheet-100 Sheet Staple Finisher	130
8. Remarks	133
Where to Put Your Machine	133
Machine Environment	133
Optimum environmental conditions	133
Environments to avoid	134
Moving	134
Power Connection	135
Access to the Machine	136
Maintaining Your Machine	137
Cleaning the Exposure Glass	137
Cleaning the Exposure Glass Cover	138
Cleaning the Auto Document Feeder	138

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