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Ricoh Aficio MP 7000 Troubleshooting - Page 44

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Troubleshooting When Using the Facsimile Function Message Cause Solution Updating the des- The destination list is be- Wait until the message disappears. Do tination list... ing updated from the net- not switch off the power while this Please wait. Specified destination(s) or sender's name has been cleared. work using SmartDeviceMonitor for Admin or Web Image Monitor. Depending on the number of destinations to be updated, there message is displayed. may be some delay be- fore you can resume op- 3 eration. Operation is not possible while this message is displayed. The selected file(s) contained file(s) without access privileges. Only file(s) with access privileges will be deleted. You tried to delete a document for which you do not have permission to delete. Only the administrator can delete this document. Contact the administrator if you want to delete a document for which you do not have permission to delete. Connection with LDAP server has failed. Check the server status. A network error has occurred and connection has failed. Try the operation once more. If the message is still shown, the network may be crowded. Check the information of [System Settings]. See "System Settings", General Settings Guide. LDAP server authentication has failed. Check the settings. The user name or password does not match that specified for LDAP server authentication. Make settings correctly for the user name and the password for LDAP server authentication. Exceeded max. No. of display search results. Max.: The number of search results has exceeded the maximum number of items that can be displayed. Search again after changing the search conditions. Exceeded time limit for LDAP server search. Check the server status. A network error has occurred and connection has failed. Try the operation once more. If the message is still shown, the network may be crowded. Check the information of [System Settings]. See "System Settings", General Settings Guide. 36

Section	Page
Operating Instructions Troubleshooting	1
Introduction	2
Important	2
Notes:	2
Caution:	2
Power Source	2
Manuals for This Machine	3
TABLE OF CONTENTS	5
How to Read This Manual	9
Symbols	9
1. When the Machine Does Not Operate As Wanted	11
Indicators	11
Panel Tone	12
Checking Machine Status and Settings	13
When the Function Status Indicator Lights Up in Red	16
When You Have Problems Operating the Machine	17
When a Job Is Not Performed	21
2. Troubleshooting When Using the Copy/Document Server Function	25
Messages Displayed When Using the Copy/Document Server Function	25
When You Cannot Make Clear Copies	31
When You Cannot Make Copies As Wanted	33
Display During Connect Copy	38
If Connect Copy Is Canceled	38
If You Cannot Exit from Connect Copy	39
When Memory Is Full	40
3. Troubleshooting When Using the Facsimile Function	41
Adjusting the Volume	41
Messages Displayed When Using the Facsimile Function	43
When You Cannot Send or Receive Fax Messages as Wanted	51
When Memory Is Full	54
When an Error Report Is Printed	55
Turning Off the Main Power / In the Event of Power Failure	56
When an Error Occurs Using Internet Fax	57
Error Mail Notification	57
Error Report (E-Mail)	57
Server-Generated Error E-mail	57
4. Troubleshooting When Using the Printer Function	59
When You Cannot Connect to the USB Interface	59
Messages Displayed When Installing the Printer Driver	60
Windows 2000	60
Windows XP, Windows Server 2003	61
Windows Vista	61
Messages Displayed When Using the Printer Function	62
Status Messages	62
Messages Displayed on the Control Panel When Using the Printer Function	63
Messages Printed on the Error Logs or Reports	65
Checking the Error Log	71
When You Cannot Print	72
When the Data In Indicator Does Not Light Up or Flash	74
When the machine is connected to the computer using the interface cable	74
Other Printing Problems	75
5. Troubleshooting When Using the Scanner Function	81
When Scan Results Are Not As Expected	81
When You Cannot Send Scanned Files	82
When Stored Files Cannot Be Accessed	82
When You Cannot Browse the Network to Send a Scan file	82
When the TWAIN Driver Cannot Be Started	82
When Stored Files Cannot Be Edited	83
When the Network Delivery Function Cannot Be Used	83
Operations Are Not Possible When Messages Are Displayed	83
Messages Displayed When Using the Scanner Function	84
When a Message Is Displayed on the Control Panel	84
When a Message Is Displayed on the Client Computer	90
6. Adding Paper, Toner and Staples	95
Loading Paper	95
Loading Paper into Tray 1 (Tandem Tray)	95
Loading Paper into Tray 2 and 3	97
Loading Paper into the Large Capacity Tray (LCT)	98
Loading Paper in the Interposer	99
Orientation-Fixed Paper or Two-Sided Paper	101
Changing the Paper Size	102
Changing the Paper Size in Tray 2 and 3	102
Changing to a Size that is Not Automatically Detected	104
Adding Toner	107
Inserting Toner	108
Used Toner	109
Sending Fax Messages When Toner Has Run Out	109
Adding Staples	110
3,000 Sheet-50 Sheet Staple Finisher and Booklet Finisher	110
3,000 Sheet-100 Sheet Staple Finisher	111
Booklet Finisher (Saddle Stitch)	112
7. Clearing Misfeeds	113
Removing Jammed Paper	113
Locating Jammed Paper	114
When A Is lit	116
When B Is lit	116
When C Is lit	116
When D Is lit	117
When E Is lit	117
When F Is lit	118
When N Is Lit	119
When N1 is lit	119
When N2 or N3 is lit	119
When P Is Lit	120
When P1 is lit	120
When P2 is lit	120
When Q Is lit	121
When R Is Lit	122
3,000 Sheet-50 Sheet Staple Finisher	122
3,000 Sheet-100 Sheet Staple Finisher	123
Booklet Finisher (Saddle Stitch)	124
When W Is lit	125
When U Is lit	125
Removing Jammed Staples	126
3,000 Sheet-50 Sheet Staple Finisher and Booklet Finisher	126
3,000 Sheet-100 Sheet Staple Finisher	127
Booklet Finisher (Saddle Stitch)	128
Removing Punch Waste	129
3,000 Sheet-50 Sheet Staple Finisher and Booklet Finisher	129
3,000 Sheet-100 Sheet Staple Finisher	130
8. Remarks	133
Where to Put Your Machine	133
Machine Environment	133
Optimum environmental conditions	133
Environments to avoid	134
Moving	134
Power Connection	135
Access to the Machine	136
Maintaining Your Machine	137
Cleaning the Exposure Glass	137
Cleaning the Exposure Glass Cover	138
Cleaning the Auto Document Feeder	138

Match case Limit results 1 per page

Troubleshooting When Using the Facsimile Function

Updating the des-

tination list...

Please wait.

Specified desti-

nation(s) or

sender's name has

been cleared.

The destination list is be-

ing updated from the net-

work using

SmartDeviceMonitor for

Admin or Web Image

Monitor. Depending on

the number of destina-

tions to be updated, there

may be some delay be-

fore you can resume op-

eration. Operation is not

possible while this mes-

sage is displayed.

Wait until the message disappears. Do

not switch off the power while this

message is displayed.

The selected

file(s) contained

file(s) without

access privileg-

es. Only file(s)

with access priv-

ileges will be

deleted.

You tried to delete a doc-

ument for which you do

not have permission to

delete.

Only the administrator can delete this

document. Contact the administrator if

you want to delete a document for

which you do not have permission to

delete.

Connection with

LDAP server has

failed. Check the

server status.

A network error has oc-

curred and connection

has failed.

Try the operation once more. If the mes-

sage is still shown, the network may be

crowded. Check the information of

[

System Settings

]

. See “System Settings”,

General Settings Guide.

LDAP server au-

thentication has

failed. Check the

settings.

The user name or pass-

word does not match that

specified for LDAP serv-

er authentication.

Make settings correctly for the user

name and the password for LDAP serv-

er authentication.

Exceeded max. No.

of display search

results.

Max.:

The number of search re-

sults has exceeded the

maximum number of

items that can be dis-

played.

Search again after changing the search

conditions.

Exceeded time

limit for LDAP

server search.

Check the server

status.