Ricoh Aficio MP 7000 Troubleshooting - Page 45

Message, Cause, Solution, Select, Facsimile Features, Initial, Settings, H.323 Settings

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Messages Displayed When Using the Facsimile Function Message Cause Solution The specified group contains some destination(s) that do not have access privileges. Do you want to select only the privileged destination(s)? The specified group contains some destinations for sending by e-mail and some destinations for sending by Scan to Folder. To select destinations for sending by email, press [Select] for the message displayed on the e-mail screen. To select destination for sending by Scan to Folder, press [Select] for the message displayed on the Scan to Folder screen. Cannot find the specified path. Please check the settings. The name of the compu- Check whether the computer name and ter or folder entered as the folder name for the destination are the destination is wrong. correct. Sender has not been specified. The sender has not been specified. A sender's name should be specified before sending e-mail. Send e-mail after specifying the sender's name. E-mail address entered is not correct. Please re-enter. The entered e-mail address is wrong. Make sure the e-mail address is correct, and then enter it again. You do not have the privileges to use this function. Use of this function is restricted. Contact the administrator. Authentication has failed. Wrong login user name Confirm correct login user name or or password. password. Authentication has failed. Authentication is not possible from this machine. Contact the administrator. Check whether The alias telephone • In [Facsimile Features], under [Initial there are any number you entered is al- Settings], select [H.323 Settings], and network problems. ready registered on the gatekeeper by another {13-10} device. then check the alias telephone number is correctly programmed. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Consult the administrator. Check whether there are any Cannot access gatekeeper. network problems. {13-11} • In [Facsimile Features], under [Initial Settings], select [H.323 Settings], and then check "Gatekeeper Address" is correctly programmed. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Consult the administrator. 3 37

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Messages Displayed When Using the Facsimile Function
37
3
The specified
group contains
some destina-
tion(s) that do
not have access
privileges. Do
you want to se-
lect only the
privileged desti-
nation(s)?
The specified group con-
tains some destinations
for sending by e-mail and
some destinations for
sending by Scan to Fold-
er.
To select destinations for sending by e-
mail, press
[
Select
]
for the message dis-
played on the e-mail screen. To select
destination for sending by Scan to Fold-
er, press
[
Select
]
for the message dis-
played on the Scan to Folder screen.
Cannot find the
specified path.
Please check the
settings.
The name of the compu-
ter or folder entered as
the destination is wrong.
Check whether the computer name and
the folder name for the destination are
correct.
Sender has not
been specified.
The sender has not been
specified.
A sender's name should be specified
before sending e-mail. Send e-mail after
specifying the sender's name.
E-mail address
entered is not
correct. Please
re-enter.
The entered e-mail ad-
dress is wrong.
Make sure the e-mail address is correct,
and then enter it again.
You do not have
the privileges to
use this func-
tion.
Use of this function is re-
stricted.
Contact the administrator.
Authentication
has failed.
Wrong login user name
or password.
Confirm correct login user name or
password.
Authentication
has failed.
Authentication is not
possible from this ma-
chine.
Contact the administrator.
Check whether
there are any
network problems.
{
13-10
}
The alias telephone
number you entered is al-
ready registered on the
gatekeeper by another
device.
•
In
[
Facsimile Features
]
, under
[
Initial
Settings
]
, select
[
H.323 Settings
]
, and
then check the alias telephone
number is correctly programmed.
You can also use the Web Image
Monitor for confirmation. See the
Web Image Monitor's Help.
•
Consult the administrator.
Check whether
there are any
network problems.
{
13-11
}
Cannot access gatekeep-
er.
•
In
[
Facsimile Features
]
, under
[
Initial
Settings
]
, select
[
H.323 Settings
]
, and
then check “Gatekeeper Address” is
correctly programmed. You can also
use the Web Image Monitor for con-
firmation. See the Web Image Mon-
itor's Help.
•
Consult the administrator.
Message
Cause
Solution