ZyXEL NBG-418N User Guide - Page 141
Troubleshooting - problems
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CHAPTER 20 Troubleshooting This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power, Hardware Connections, and LEDs • NBG-418N Access and Login • Internet Access • Resetting the NBG-418N to Its Factory Defaults • Wireless Problems 20.1 Power, Hardware Connections, and LEDs The NBG-418N does not turn on. None of the LEDs turn on. 1 Make sure you are using the power adaptor or cord included with the NBG-418N. 2 Make sure the power adaptor or cord is connected to the NBG-418N and plugged in to an appropriate power source. Make sure the power source is turned on. 3 Disconnect and re-connect the power adaptor or cord to the NBG-418N. 4 If the problem continues, contact the vendor. One of the LEDs does not behave as expected. 1 Make sure you understand the normal behavior of the LED. See Section 1.3 on page 15. 2 Check the hardware connections. See the Quick Start Guide. 3 Inspect your cables for damage. Contact the vendor to replace any damaged cables. 4 Disconnect and re-connect the power adaptor to the NBG-418N. 5 If the problem continues, contact the vendor. NBG-418N User's Guide 141