Aastra OpenPhone 71 User Guide - Page 46

Transfer, Transferring a Call to an External Subscriber Transfer Call

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Telephoning Transferring a Call to an External Subscriber (Transfer Call) You may also transfer calls to an external subscriber. The system administrator must provide you with the corresponding authorisation to do this, otherwise you will not be able to transfer calls in this way. GR Z M P O Press the R-key. The subscriber you were talking to before is put on hold. Dial the external call number. Press the MenuCard key (short press). Using the arrow key, select the Transfer menu entry. Press the OK key. Note When you call an external party and then transfer this person to another external party, you will bear the costs for the call between the two external callers. You have no way of influencing how long the transferred call will last. The connection is established via the OpenCom 100 / Aastra 800 and occupies two call channels (ISDN user channels). For the System Administrator: System Settings for Transferring Calls • You can define the length of time after which a user trying to transfer a call is called back in the Configurator, menu Telephony: Extended: Timer (Setting: Timeout on diversion to operator). • External call transfer authorisation is set in the Configurator, menu User Manager: User groups (Setting: External to external). 44

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Telephoning
44
Transferring a Call to an External Subscriber (Transfer Call)
You may also transfer calls to an external subscriber. The system administrator must
provide you with the corresponding authorisation to do this, otherwise you will not
be able to transfer calls in this way.
Note
When you call an external party and then transfer this person to another external
party, you will bear the costs for the call between the two external callers. You have
no way of influencing how long the transferred call will last. The connection is estab-
lished via the OpenCom 100 / Aastra 800 and occupies two call channels (ISDN user
channels).
For the System Administrator: System Settings for Transferring Calls
•
You can define the length of time after which a user trying to transfer a call is
called back in the
Configurator
, menu
Telephony: Extended: Timer
(Setting:
Timeout on diversion to operator
).
•
External call transfer authorisation is set in the
Configurator
, menu
User
Manager: User groups
(Setting:
External to external
).
GR
Press the R-key. The subscriber you were talking to before is put
on hold.
Z
Dial the external call number.
M
Press the MenuCard key (short press).
P
Using the arrow key, select the
Transfer
menu entry.
O
Press the OK key.