Aastra OpenPhone 71 User Guide - Page 96

Enquiry, Toggling and Transferring, Using Team Keys, Using Direct-call Keys, Enquiry Calls, Toggling

Get Aastra OpenPhone 71 PDF manuals and user guides View all Aastra OpenPhone 71 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 96 highlights

Team Functions With the trunk keys you can set your telephone to idle either by programming call protection, call forwarding or a substitute. You can also change the call signalling mode via the trunk keys (see the section entitled MenuCard "Prog. call key" (Trunk Key) on page 96). Using Team Keys g For calls for another team member, the call number of the caller (or the name if there is a corresponding entry in the telephone book) and the user name of the team member are shown alternately in the display. You can accept a call for another team member by pressing the appropriate team key on your telephone. You can put the accepted call through to the team member using the team key. You can change the call signalling mode via the trunk keys (see the section entitled MenuCard "Prog. team key" starting on page 98). Using Direct-call Keys g Via direct-call keys you can only make calls to team and trunk keys pro- grammed with the same call number. No calls are signalled to direct-call keys. Enquiry, Toggling and Transferring For information on how to use these functions, please also refer to the chapter entitled Enquiry, Toggling, Transfer and Conference starting on page 70. Within a team you can put a call on hold for enquiries or transfers. Calls on hold are indicated by the LED flashing slowly on your telephone. While the call is on hold you can make an enquiry call to another member in the team and transfer the call. The following is a brief description of all call keys (trunk key, team key, busy key and direct-call key). Enquiry Calls g Press the call key of the team member with whom you want to consult. The original call is put on hold. Toggling g To toggle (i.e. switch back and forth between the two subscribers in the call), press the key of the held subscriber. 94

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
Team Functions
94
With the trunk keys you can set your telephone to idle either by programming call
protection, call forwarding or a substitute. You can also change the call signalling
mode via the trunk keys (see the section entitled MenuCard “Prog. call key” (Trunk
Key) on page 96).
Using Team Keys
g
For calls for another team member, the call number of the caller (or the name
if there is a corresponding entry in the telephone book) and the user name of the
team member are shown alternately in the display. You can accept a call for another
team member by pressing the appropriate team key on your telephone. You can put
the accepted call through to the team member using the team key.
You can change the call signalling mode via the trunk keys (see the section entitled
MenuCard “Prog. team key” starting on page 98).
Using Direct-call Keys
g
Via direct-call keys you can only make calls to team and trunk keys pro-
grammed with the same call number. No calls are signalled to direct-call keys.
Enquiry, Toggling and Transferring
For information on how to use these functions, please also refer to the chapter
entitled Enquiry, Toggling, Transfer and Conference starting on page 70.
Within a team you can put a call on hold for enquiries or transfers. Calls on hold are
indicated by the LED flashing slowly on your telephone.
While the call is on hold you can make an enquiry call to another member in the team
and transfer the call.
The following is a brief description of all call keys (trunk key, team key, busy key and
direct-call key).
Enquiry Calls
Toggling
g
Press the call key of the team member with whom you want to
consult. The original call is put on hold.
g
To toggle (i.e. switch back and forth between the two sub-
scribers in the call), press the key of the held subscriber.