Aastra OpenPhone 71 User Guide - Page 73

Transferring an External Call to an External Subscriber, Music on hold upon transfer on calling

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Telephoning called back and, after lifting your handset or pressing the call key, are reconnected to the original subscriber and the display shows information on the recall. The period of time after which a recall is made can be changed on the OpenCom 100 / Aastra 800 by your system administrator. Ask your administrator what the current time is. While a call is being transferred to another internal subscriber, the caller hears music on hold. The setting Music on hold upon transfer on calling in the Configurator of the Web console specifies whether callers continue to hear music on hold on recall, or whether they hear the ring tone again. Use the following procedure to disconnect an enquiry connection (e. g. when the subscriber called is busy): T Press the disconnect key and then press R/g the enquiry key or the call key on which the subscriber with whom you originally spoke is waiting. Transferring an External Call to an External Subscriber An external call can only be transferred to an external subscriber by means of the MenuCard Subscr on hold. M P O To do this, briefly press the MenuCard key. Select the Transfer menu item. Confirm with the OK key. Note When you call an external number and then transfer this person to another external party, you will bear the costs for the call between these two external callers. You have no way of influencing how long the transferred call will last. The connection is established via the OpenCom 100 / Aastra 800 and occupies two call channels (ISDN user channels). 71

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Telephoning
71
called back and, after lifting your handset or pressing the call key, are reconnected to
the original subscriber and the display shows information on the recall.
The period of time after which a recall is made can be changed on the OpenCom 100 /
Aastra 800 by your system administrator. Ask your administrator what the current
time is.
While a call is being transferred to another internal subscriber, the caller hears music
on hold. The setting
Music on hold upon transfer on calling
in the
Configurator
of
the Web console specifies whether callers continue to hear music on hold on recall, or
whether they hear the ring tone again.
Transferring an External Call to an External Subscriber
An external call can only be transferred to an external subscriber by means of the
MenuCard
Subscr on hold
.
Note
When you call an external number and then transfer this person to another external
party, you will bear the costs for the call between these two external callers. You have
no way of influencing how long the transferred call will last. The connection is estab-
lished via the OpenCom 100 / Aastra 800 and occupies two call channels (ISDN user
channels).
Use the following procedure to disconnect an enquiry connection (e. g. when the
subscriber called is busy):
T
Press the disconnect key and then press
R
/
g
the enquiry key or the call key on which the subscriber with
whom you originally spoke is waiting.
M
To do this,
briefly
press the MenuCard key.
P
Select the
Transfer
menu item.
O
Confirm with the OK key.