Blackberry 8830 WORLD EDITION User Guide - Page 253

Bluetooth technology troubleshooting, Date and time troubleshooting

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Bluetooth technology troubleshooting I cannot type a passkey on a Bluetooth enabled device If the Bluetooth® enabled device that you are pairing with has no screen where you can type a passkey, the passkey might already be defined. On your BlackBerry® device, in the Enter passkey for field, try typing 0000. My list of paired Bluetooth enabled devices does not appear Try performing the following actions: • Verify that Bluetooth® technology is turned on. • Verify that you have added Bluetooth enabled devices to the paired Bluetooth enabled devices list. I cannot pair with a Bluetooth enabled device Try performing the following actions: • Verify that your BlackBerry® device is compatible with the Bluetooth® enabled device. See the documentation that came with the Bluetooth enabled device for more information. • Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device. In the device options, click Bluetooth. Click a Bluetooth enabled device. Click Device Properties. Set the Encryption field to Disabled. Press the Menu key. Click Save. I cannot share contacts with a paired Bluetooth enabled device Try performing the following actions: • Verify that Bluetooth® technology is turned on. • Verify that your BlackBerry® device is paired with the Bluetooth enabled device. • Verify that, in the Bluetooth options, the Address Book Transfer field is set to Enabled. • Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile. See the documentation that came with the Bluetooth enabled device for more information about supported profiles. Date and time troubleshooting The time on my device is incorrect Try performing the following actions: • If you have traveled to a different time zone, set the Time Zone field to display the correct time zone. 251

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Bluetooth technology troubleshooting
I cannot type a passkey on a Bluetooth enabled device
If the Bluetooth® enabled device that you are pairing with has no screen where you can type a passkey, the passkey might already be
defined.
On your BlackBerry® device, in the
Enter passkey for <device name>
field, try typing
0000
.
My list of paired Bluetooth enabled devices does not appear
Try performing the following actions:
•
Verify that Bluetooth® technology is turned on.
•
Verify that you have added Bluetooth enabled devices to the paired Bluetooth enabled devices list.
I cannot pair with a Bluetooth enabled device
Try performing the following actions:
•
Verify that your BlackBerry® device is compatible with the Bluetooth® enabled device. See the documentation that came with the
Bluetooth enabled device for more information.
•
Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device. In the device
options, click
Bluetooth
. Click a Bluetooth enabled device. Click
Device Properties
. Set the
Encryption
field to
Disabled
. Press
the
Menu
key. Click
Save
.
I cannot share contacts with a paired Bluetooth enabled device
Try performing the following actions:
•
Verify that Bluetooth® technology is turned on.
•
Verify that your BlackBerry® device is paired with the Bluetooth enabled device.
•
Verify that, in the Bluetooth options, the
Address Book Transfer
field is set to
Enabled
.
•
Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object
Push profile. See the documentation that came with the Bluetooth enabled device for more information about supported profiles.
Date and time troubleshooting
The time on my device is incorrect
Try performing the following actions:
•
If you have traveled to a different time zone, set the
Time Zone
field to display the correct time zone.
251