Brother International HL 5280DW Network Users Manual - English - Page 9

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9

Troubleshooting

........................................................................................................

9-1

Overview

............................................................................................................................................

9-1

General problems

..............................................................................................................................

9-1

Re-select your printer in the DeviceSelector application located in Macintosh HD/Library/

Printers/Brother/Utilities

...........................................................................................................

9-2

Network print software installation problems

.....................................................................................

9-3

Printing problems

...............................................................................................................................

9-5

Protocol-specific troubleshooting

.......................................................................................................

9-7

Windows

®

95/98/Me and Windows NT

®

4.0 Peer-to-Peer print (LPR) troubleshooting

...............

9-7

Windows

®

95/98/Me and Windows NT

®

4.0 Peer-to-Peer print (NetBIOS) troubleshooting

........

9-7

Windows

®

2000/XP IPP troubleshooting

.....................................................................................

9-8

Web browser troubleshooting (TCP/IP)

.......................................................................................

9-8

Wireless network troubleshooting

......................................................................................................

9-9

Wireless setup problems

.............................................................................................................

9-9

Wireless connection problem

......................................................................................................

9-9

10

Wireless installation in ad-hoc mode (HL-5280DW only)

....................................

10-1

For Windows

®

98/98SE/Me/2000/XP

..............................................................................................

10-1

For Mac OS

®

X 10.2.4 or greater

..................................................................................................

10-12

A

Appendix A

................................................................................................................

A-1

Using services

...................................................................................................................................

A-1

Other ways to set the IP address (for advanced users and administrators)

......................................

A-1

Using DHCP to configure the IP address

....................................................................................

A-1

Using BOOTP to configure the IP address

..................................................................................

A-2

Using RARP to configure the IP address

....................................................................................

A-2

Using APIPA to configure the IP address

....................................................................................

A-3

Using ARP to configure the IP address

.......................................................................................

A-3

Windows® systems

.................................................................................................................

A-3

UNIX®/Linux systems

.............................................................................................................

A-4

Using the TELNET console to configure the IP address

.............................................................

A-4

Using the Brother Web BRAdmin server software for IIS* to configure the IP address

..............

A-5

B

Appendix B

................................................................................................................

B-1

Print server specifications

..................................................................................................................

B-1

Ethernet wired network

................................................................................................................

B-1

Ethernet wireless network

...........................................................................................................

B-3

I

Index

............................................................................................................................

I-1

Section	Page
Introduction	10
Overview	10
Network function features	12
Network printing	12
Management utility	12
BRAdmin Professional (for Windows®)	12
BRAdmin Light (for Mac OS® X 10.2.4 or greater)	12
Types of network connection	13
Wired network connection example	13
Peer-to-Peer printing using TCP/IP	13
Network Shared printing	14
Wireless network connection example (HL-5280DW only)	15
Connected to wireless capable computer with an access point in the network (Infrastructure mode)	15
Connected to wireless capable computer without an access point in the network (Ad-hoc mode)	15
An access point is in the network, but the computer is not wireless capable	16
Protocols	17
TCP/IP protocols and functionalities	17
DHCP/BOOTP/RARP	17
APIPA	17
DNS client	17
NetBIOS/IP	17
LPR/LPD	17
Port9100	18
SMTP client	18
IPP	18
mDNS	18
TELNET	18
SNMP	18
Web server (HTTP)	18
Configuring your network printer with an Ethernet cable connection	19
Overview	19
IP addresses, subnet masks and gateways	19
IP address	19
How the IP address is assigned to your print server:	20
Subnet mask	20
Gateway (and router)	21
Setting the IP address and subnet mask	21
Using the BRAdmin Professional utility to configure your network printer (for Windows® only)	21
BRAdmin Professional utility	21
Using the control panel to configure your printer for a network	22
Using other methods to configure your printer for a network	22
Changing the print server settings	23
Using the BRAdmin Professional utility to change the print server settings (for Windows® only)	23
Using the control panel to change the print server settings	23
Using the HTTP (web browser) to change the print server settings	24
Configuring your wireless network printer (HL-5280DW only)	25
Overview	25
Wireless network terms and concepts	25
SSID (Service Set Identifier) and channels	25
SSID	25
Channels	26
Authentication and encryption	26
Authentication methods	26
Encryption methods	27
Network key	27
Configuring your printer for a wireless network	28
Using the Brother automatic installer application in the CD-ROM to configure your wireless network printer	28
Using SecureEasySetupTM to configure your printer in a wireless network	28
Using the control panel NETWORK menu to configure your wireless network printer (in infrastructure mode)	30
Changing the print server settings	36
Using the BRAdmin Professional utility to change the print server settings (for Windows® only)	36
Using the control panel NETWORK menu to change the print server settings	37
Using the HTTP (web browser) to change the print server settings	37
Using other methods to configure your printer for a wireless network	37
Network printing from Windows®: basic TCP/IP Peer-to-Peer printing	38
Overview	38
For Windows® 2000/XP users	38
Configuring the standard TCP/IP port	38
Printer driver not yet installed	38
Printer driver already installed	39
For Windows NT® 4.0 users	40
Installing the TCP/IP protocol	40
Installing the Brother Peer-to-Peer software	40
Associating to the printer	41
Adding a second Brother LPR port	42
For Windows® 95/98/Me users	42
Installing the Brother Peer-to-Peer software	42
Associating to the printer	43
Adding a second Brother LPR port	44
Other sources of information	44
Network printing from Windows®: NetBIOS Peer-to-Peer printing	45
Overview	45
Print server configuration for Windows® 95/98/Me, Windows® 2000/XP and Windows NT® 4.0	45
Print server configuration	45
Changing the Workgroup/Domain Name using the BRAdmin Professional utility	46
Changing the Workgroup/Domain Name using a web browser	47
Changing the Workgroup/Domain Name using TELNET	47
Installing the Brother NetBIOS Port Monitor	48
Associating to the printer	49
Windows® 95/98/Me	49
Windows NT®4.0 / Windows® 2000/XP	49
Adding a second NetBIOS print port	50
Windows® 95/98/Me	50
Windows NT®4.0 / Windows® 2000/XP	50
Other sources of information	51
Internet printing for Windows®	52
Overview	52
Windows® 2000/XP IPP printing	52
Specifying a different URL	54
Other sources of information	54
Network printing from Macintosh®	55
Overview	55
Printing from a Macintosh® using the Simple Network Configuration capabilities of Mac OS® X	55
How to select the printer driver (Mac OS® X 10.2.4 or greater)	55
Changing the print server settings	57
Using a web browser to change the print server settings	57
Using the BRAdmin Light utility (for Mac OS® X 10.2.4 or greater)	57
Using the control panel to change the print server settings	58
Other sources of information	58
Control panel setup	59
Overview	59
Changing the print server settings using the control panel NETWORK menu	59
Control panel NETWORK menu table and default factory settings	60
(HL-5270DN)	60
(HL-5280DW)	61
WIRED menu options	63
WIRED ENABLE	63
TCP/IP	63
NETBIOS/IP	66
You can enable and disable the NetBIOS facility to obtain the IP address.	66
ENET	66
SET DEFAULT	66
WLAN menu options (HL-5280DW only)	66
WLAN ENABLE	66
TCP/IP	66
WIRELESS	67
NETBIOS/IP	68
SET DEFAULT	68
Printing the Printer Settings Page	69
How to print the Printer Settings Page	69
Restoring the network settings to factory default	69
Disabling the APIPA protocol	70
Troubleshooting	71
Overview	71
General problems	71
Re-select your printer in the DeviceSelector application located in Macintosh HD/Library/Printers/Brother/Utilities.	72
Network print software installation problems	73
Printing problems	75
Protocol-specific troubleshooting	77
Windows® 95/98/Me and Windows NT®4.0 Peer-to-Peer print (LPR) troubleshooting	77
Windows® 95/98/Me and Windows NT®4.0 Peer-to-Peer print (NetBIOS) troubleshooting	77
Windows® 2000/XP IPP troubleshooting	78
Web browser troubleshooting (TCP/IP)	78
Wireless network troubleshooting	79
Wireless setup problems	79
Wireless connection problem	79
Wireless installation in ad-hoc mode (HL-5280DW only)	80
For Windows® 98/98SE/Me/2000/XP	80
For Mac OS® X 10.2.4 or greater	91
Appendix A	102
Using services	102
Other ways to set the IP address (for advanced users and administrators)	102
Using DHCP to configure the IP address	102
Using BOOTP to configure the IP address	103
Using RARP to configure the IP address	103
Using APIPA to configure the IP address	104
Using ARP to configure the IP address	104
Windows® systems	104
UNIX®/Linux systems	105
Using the TELNET console to configure the IP address	105
Using the Brother Web BRAdmin server software for IIS* to configure the IP address	106
Appendix B	107
Print server specifications	107
Ethernet wired network	107
Ethernet wireless network	109

Brother International HL 5280DW Network Users Manual - English - Page 9

Troubleshooting, Wireless installation in ad-hoc mode HL-5280DW only, Appendix A, Index - wireless connection

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