Canon CanoScan FB 630U User Manual - Page 65

The software application cannot find the scanner., see in the Preview Area.

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chapter 6 Troubleshooting Top Page Glossary Contents Index The printed image colors appear different from image you see in the Preview Area. Problem: Cause: Solution: The colors in the printed image appear different from the colors in the image you see on the screen. Printer toner may be low. ColorGear color matching may have not been selected when it was necessary. Check the toner cartridge in the printer and make sure that it is not low or empty. Check that ColorGear color matching and Use ColorGear profile are selected on the Preferences sheet. The software application cannot find the scanner. Problem: Cause: Solution: When trying to scan, an error message says the scanner cannot be found. Windows may not recognize your scanner. Make sure the scanner is connected to your computer and that the AC adapter is connected to your scanner. If not, connect the scanner. If this does not correct the problem, consult the scanner manual for additional information about how to properly set up your scanner. Some buttons are grayed-out. Problem: Cause: Solution: Buttons in the Preview Area Toolbar are grayed-out and not available. Some functions are not available until an image has been previewed. Preview an image. 65

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Top
Page
Glossary
Contents
Index
65
chapter 6
Troubleshooting
The printed image colors appear different from image you
see in the Preview Area.
Problem:
The colors in the printed image appear different
from the colors in the image you see on the screen.
Cause:
Printer toner may be low. ColorGear color
matching may have not been selected when it was
necessary.
Solution:
Check the toner cartridge in the printer and make
sure that it is not low or empty.
Check that
ColorGear color matching and Use ColorGear
profile are selected on the Preferences sheet.
The software application cannot find the scanner.
Problem:
When trying to scan, an error message says the
scanner cannot be found.
Cause:
Windows may not recognize your scanner.
Solution:
Make sure the scanner is connected to your
computer and that the AC adapter is connected to
your scanner.
If not, connect the scanner.
If this
does not correct the problem, consult the scanner
manual for additional information about how to
properly set up your scanner.
Some buttons are grayed-out.
Problem:
Buttons in the Preview Area Toolbar are grayed-out
and not available.
Cause:
Some functions are not available until an image
has been previewed.
Solution:
Preview an image.