Canon PowerShot SX70 HS Advanced User Guide - Page 256

Troubleshooting

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Troubleshooting If you think there is a problem with the camera, first check the following. If the issue persists, contact a Customer Support Help Desk. „„ Power Nothing happens when the power button is pressed. zz Dirty battery terminals reduce battery performance. Try cleaning the terminals with a cotton swab and reinserting the battery pack a few times. The battery pack runs out of power quickly. zz Battery performance decreases at low temperatures. Try warming the battery pack a little by putting it in your pocket, for example, ensuring that the terminals do not touch any metal objects. zz Dirty battery terminals reduce battery performance. Try cleaning the terminals with a cotton swab and reinserting the battery pack a few times. zz If these measures do not help and the battery pack still runs out of power soon after charging, it has reached the end of its useful life. Purchase a new battery pack. The battery pack is swollen. zz Battery swelling is normal and does not pose any safety concerns. However, if battery swelling prevents the battery pack from fitting in the camera, contact a Customer Support Help Desk. „„ Shooting Cannot shoot. zz During playback, press the shutter button halfway. 256

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Troubleshooting
If you think there is a problem with the camera, first check the following. If
the issue persists, contact a Customer Support Help Desk.
±
Power
Nothing happens when the power button is pressed.
z
Dirty battery terminals reduce battery performance. Try cleaning the
terminals with a cotton swab and reinserting the battery pack a few
times.
The battery pack runs out of power quickly.
z
Battery performance decreases at low temperatures. Try warming the
battery pack a little by putting it in your pocket, for example, ensuring
that the terminals do not touch any metal objects.
z
Dirty battery terminals reduce battery performance. Try cleaning the
terminals with a cotton swab and reinserting the battery pack a few
times.
z
If these measures do not help and the battery pack still runs out of
power soon after charging, it has reached the end of its useful life.
Purchase a new battery pack.
The battery pack is swollen.
z
Battery swelling is normal and does not pose any safety concerns.
However, if battery swelling prevents the battery pack from fitting in the
camera, contact a Customer Support Help Desk.
±
Shooting
Cannot shoot.
z
During playback, press the shutter button halfway.
256