Cisco 7962G Administration Guide - Page 123

Status Messages Screen, Message, Description, Possible Explanation and Action

Page 123 highlights

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Status Menu • Expansion Modules (SCCP phones only)-Displays the Expansion Module(s) screen, which shows information about the Cisco Unified IP Phone Expansion Module 7914, if connected to the phone. For more information, see the "Expansion Module Status Screen (SCCP Phones Only)" section on page 7-11. Status Messages Screen The Status Messages screen displays the 10 most recent status messages that the phone has generated. You can access this screen at any time, even if the phone has not finished starting up. Table 7-2 describes the status messages that might appear. This table also includes actions you can take to address errors. To display the Status Messages screen, follow these steps: Procedure Step 1 Step 2 Step 3 Press the Settings button. Select Status. Select Status Messages. To remove current status messages, press the Clear softkey. To exit the Status Messages screen, press the Exit softkey. Table 7-2 Status Messages on the Cisco Unified IP Phone Message BootP server used Description Possible Explanation and Action The phone obtained its IP address from a None. This message is informational only. BootP server rather than a DHCP server. OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1 7-3

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7-3
Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1
OL-14625-01
Chapter 7
Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
Expansion Modules (SCCP phones only)—Displays the Expansion Module(s) screen, which shows
information about the Cisco Unified IP Phone Expansion Module 7914, if connected to the phone.
For more information, see the
“Expansion Module Status Screen (SCCP Phones Only)” section on
page 7-11
.
Status Messages Screen
The Status Messages screen displays the 10 most recent status messages that the phone has generated.
You can access this screen at any time, even if the phone has not finished starting up.
Table 7-2
describes
the status messages that might appear. This table also includes actions you can take to address errors.
To display the Status Messages screen, follow these steps:
Procedure
Step 1
Press the
Settings
button.
Step 2
Select
Status.
Step 3
Select
Status Messages.
To remove current status messages, press the
Clear
softkey.
To exit the Status Messages screen, press the
Exit
softkey.
Table 7-2
Status Messages on the Cisco Unified IP Phone
Message
Description
Possible Explanation and Action
BootP server used
The phone obtained its IP address from a
BootP server rather than a DHCP server.
None. This message is informational only.