Cisco 7962G Administration Guide - Page 168

How Users Access the Online Help System on the Cisco Unified IP Phone Appendix A Providing Information to Users Via a Website How Users Access the Online Help System on the Cisco Unified IP Phone The Cisco Unified IP Phone 7962G and 7942G provide access to a comprehensive online help system. To view the main help menu on a phone, press the ? button on your phone. If you are already in Help, press Main. Main menu topics include: • About Your Cisco Unified IP Phone-Descriptive information about the phone model • How do I...?-Procedures and information about commonly used phone tasks • Calling Features-Descriptions and procedures for using calling features, such as conference and transfer • Help-Tips on using and accessing Help You can also use the ? button to obtain information about softkeys, menu items, and the help system itself. Refer to Cisco Unified IP Phone 7962G and 7942G Phone Guide for more information. How Users Get Copies of Cisco Unified IP Phone Manuals You should provide end users with access to user documentation for the Cisco Unified IP Phones. Cisco Unified IP Phone 7962G and 7942G Phone Guide includes detailed user instructions for key phone features. There are several Cisco Unified IP Phone models available, so to assist users in finding the appropriate documentation on the Cisco website, Cisco recommends that you provide links to the current documentation. If you do not want to or cannot send users to the Cisco website, Cisco suggests that you download the PDF files and provide them to end users on your website. For a list of available documentation for Cisco Unified IP Phones, go to this URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html For a list of available documentation for Cisco Unified Communications Manager, go to this URL: http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html For more information about viewing or ordering documentation, see the "Obtaining Documentation, Obtaining Support, and Security Guidelines" section on page xiii. How Users Subscribe to Services and Configure Phone Features End users can perform a variety of activities by using the Cisco Unified Communications Manager User Options web pages. These activities include subscribing to services, setting up speed dial and call forwarding numbers, configuring ring settings, and creating a personal address book. Keep in mind that configuring settings on a phone by using a website might be new for your end users. You need to provide as much information as possible to ensure that they can successfully access and use the User Options web pages. Make sure to provide end users with the following information about the User Options web pages: • The URL required to access the application. This URL is: Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1 A-2 OL-14625-01