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Dell PowerEdge M420 Hardware Owner's Manual - Page 116

Gate A20 failure.

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Table 1-26. Blade Messages (continued) Message Causes Corrective Actions FBD training error: The following branch has been disabled: Branch x. The specified branch (channel pair) contains DIMMs that are incompatible with each other. Ensure that only Dell qualified memory is used. Dell recommends purchasing memory upgrade kits directly from dell.com or your Dell sales agent to ensure compatibility. Gate A20 failure. Faulty keyboard controller See "Getting Help" on (faulty blade board). page 337. General Failure. Operating system corrupted or improperly installed. Reinstall the operating system. HyperTransport error caused a system reset. Please check the system event log for details. HyperTransport error. See "Getting Help" on page 337. Invalid flexAddress for bus, device, function. FlexAddress (virtual Information only. MAC) is not supported on the specified device. Keyboard controller failure. Faulty keyboard controller See "Getting Help" on (faulty blade board). page 337. Keyboard failure. Loose or improperly Ensure that the keyboard is connected keyboard cable. properly connected. If the problem persists, replace the keyboard. 116 About Your System

Section	Page
Dell™ PowerEdge™ Modular Systems	1
Contents	3
About Your System	13
Accessing System Features During Start-up	13
System Overview	14
System Control Panel Features	16
LCD Module	18
LCD Module Features	19
Using the LCD Module Menus	19
Configuration Wizard	20
Main Menu	21
LCD Setup Menu	21
Server Menu	21
Enclosure Menu	21
Blade Features	22
Using USB Diskette or USB DVD/CD Drives	30
Hard-Drive Features	30
Back-Panel Features	33
Power Supply Indicator	35
Fan Module Indicators	36
iKVM Module	37
Tiering the Avocent iKVM Switch From an Analog KVM Switch	40
Tiering the Avocent iKVM Switch From a Digital KVM Switch	42
Resynchronizing the Server List at the Remote Client Workstation	43
CMC Module	44
I/O Connectivity	48
Guidelines for Installing I/O Modules	48
General I/O Module Configuration Guidelines	48
Fabric A	48
Fabric B	49
Fabric C	49
Port Auto-Disablement in Quad-Port Network Daughter Card (M710HD Only)	49
Mezzanine Cards	50
M610x Only	50
Full-Height Blades	51
Half-Height Blades	51
I/O Module Port Mapping	54
Full-Height Blades	54
Standard LOM (Dual-Port) Mapping	54
Dual-Port Mezzanine Cards	54
Half-Height Blades	62
Standard LOM (Dual-Port) and Network Daughter Card (Quad-Port) Mapping	62
Dual-Port Mezzanine Cards	63
Mellanox M3601Q QDR Infiniband Switch I/O Module	66
Mellanox M2401G Infiniband Switch I/O Module	67
Cisco SFS M7000e Infiniband Switch Module	69
Cisco Ethernet Switch	70
PowerConnect M6348 1 Gb Ethernet Switch I/O Module	72
PowerConnect M8024 10 Gb Ethernet Switch I/O Module	74
PowerConnect M6220 Ethernet Switch Module	76
10 Gb Ethernet Pass-Through Module II	78
10 Gb Ethernet Pass-Through I/O Module	80
4 Gbps Fibre Channel Pass-Through Module	82
Brocade M5424 FC8 I/O Module	85
Brocade M4424 SAN I/O Module	88
10/100/1000 Mb Ethernet Pass-Through Module	91
LCD Status Messages	93
Viewing Status Messages	93
Removing LCD Status Messages	93
System Messages	105
Warning Messages	105
Diagnostics Messages	125
Alert Messages	125
Using the System Setup Program and UEFI Boot Manager	127
Choosing the System Boot Mode	127
Entering the System Setup Program	128
Responding to Error Messages	128
Using the System Setup Program Navigation Keys	128
System Setup Options	129
Memory Settings Screen	130
Processor Settings Screen	131
SATA Settings Screen (PowerEdge M610, M610x)	132
Boot Settings Screen	133
Integrated Devices Screen	133
PCI IRQ Assignments Screen	135
Serial Communication Screen	135
Power Management Screen (PowerEdge M910, M710, M710HD, M610 and M610x Only)	136
System Security Screen	137
Exit Screen	138
Entering the UEFI Boot Manager	139
UEFI Boot Manager Screen	139
UEFI Boot Settings Screen	139
System Utilities Screen	140
System and Setup Password Features	140
Using the System Password	140
Assigning a System Password	140
Using Your System Password to Secure Your System	141
Changing an Existing System Password	142
Using the Setup Password	142
Assigning a Setup Password	142
Operating With a Setup Password Enabled	143
Deleting or Changing an Existing Setup Password	143
Installing Blade Components	145
Recommended Tools	145
Removing and Installing a Blade	145
Removing a Blade	145
Installing a Blade	148
Removing and Installing a Blade Blank	148
Removing a Blade Blank	148
Installing a Blade Blank	149
Opening and Closing the Blade	149
Opening the Blade	149
Closing the Blade	159
System Memory	159
System Memory - PowerEdge M910	159
General Memory Module Installation Guidelines - PowerEdge M910	161
Non-Optimal Memory Configurations	163
Memory Sparing Support - PowerEdge M910	163
System Memory - PowerEdge M905	163
General Memory Module Installation Guidelines - PowerEdge M905	164
Non-Optimal Memory Configurations	166
Memory Sparing Support - PowerEdge M905	166
System Memory - PowerEdge M805	166
General Memory Module Installation Guidelines - PowerEdge M805	167
Non-Optimal Memory Configurations	169
Memory Sparing Support - PowerEdge M805	169
System Memory - PowerEdge M710	170
General Memory Module Installation Guidelines - PowerEdge M710	172
Advanced ECC Mode Support - PowerEdge M710	172
Memory Mirroring Support - PowerEdge M710	172
Independent Channel Mode (Optimizer Mode) - PowerEdge M710	173
System Memory - PowerEdge M710HD	176
General Memory Module Installation Guidelines - PowerEdge M710HD	177
Advanced ECC Mode Support - PowerEdge M710HD	177
Memory Mirroring Support - PowerEdge M710HD	177
Memory Sparing Support - PowerEdge M710HD	178
Independent Channel Mode (Optimizer Mode) - PowerEdge M710HD	178
System Memory - PowerEdge M610/M610x	181
General Memory Module Installation Guidelines - PowerEdge M610//M610x	181
Advanced ECC Mode Support - PowerEdge M610/M610x	182
Memory Mirroring Support - PowerEdge M610/M610x	182
Independent Channel Mode (Optimizer Mode) - PowerEdge M610/M610x	183
System Memory - PowerEdge M605	185
General Memory Module Installation Guidelines - PowerEdge M605	186
Single-Processor Memory Configurations	187
Dual-Processor Memory Configurations	188
Non-Optimal Memory Configurations	189
Memory Sparing Support - PowerEdge M605	189
System Memory - PowerEdge M600	191
General Memory Module Installation Guidelines - PowerEdge M600	192
Non-Optimal Memory Configurations	193
Memory Sparing Support - PowerEdge M600	193
Memory Mirroring Support - PowerEdge M600	193
Installing Memory Modules	194
Removing Memory Modules	195
Mezzanine Interface Card (M610x Only)	196
Removing the Mezzanine Interface Card	196
Installing the Mezzanine Interface Card	198
I/O Module Mezzanine Cards	198
Mezzanine Card Installation Guidelines	199
Full-Height Blades	199
Half-Height Blades	200
Installing a Mezzanine Card	200
Removing a Mezzanine Card	203
SD Card	204
PowerEdge M905 and M805	204
PowerEdge M910, M710, M710HD, M610, and M610x	205
SD vFlash Card (PowerEdge M910, M710, M710HD, M610, and M610x Only)	206
RAID Battery	207
Removing a RAID Battery	207
Installing the RAID Battery	212
Integrated NIC Hardware Key	213
Internal USB Key (PowerEdge M910, M710, M710HD, M610, and M610x Only)	213
iDRAC6 Enterprise Card	214
Installing an iDRAC6 Enterprise Card	214
Removing an iDRAC6 Enterprise Card	215
Network Daughter Card/LOM Riser Card (PowerEdge M710HD Only)	216
Removing the LOM Riser Card	216
Installing the LOM Riser Card	217
Expansion Cards and Expansion-Card Riser (PowerEdge M610x Only)	217
Expansion Card Installation Guidelines	217
Installing an Expansion Card	218
Removing an Expansion Card	220
Expansion-Card Riser (PowerEdge M610x Only)	221
Removing the Expansion-Card Riser	221
Installing the Expansion-Card Riser	225
Processors	225
Processor Installation Guidelines	225
PowerEdge M910 System	225
PowerEdge M905 System	225
PowerEdge M805 System	226
PowerEdge M710, M710HD, M610, M610x, and M600 Systems	226
PowerEdge M605 System	226
Removing a Processor	226
Installing a Processor	239
FlexMem Bridge (PowerEdge M910 Only)	241
Removing a FlexMem Bridge	241
Installing a FlexMem Bridge	241
HT Bridge Card (PowerEdge M905 Only)	242
Removing an HT Bridge Card	242
Installing an HT Bridge Card	244
Blade System Board NVRAM Backup Battery	245
Removing and Installing the NVRAM Backup Battery	245
Hard Drives	247
Hard Drive Installation Guidelines	247
Installing a Hard Drive	247
Removing a Hard Drive	248
Shutdown Procedure for Servicing a Hard Drive	249
Configuring the Boot Drive	249
Removing a Hard Drive From a Hard-Drive Carrier	249
Installing a Hard Drive in a Drive Carrier	249
Video Controller (PowerEdge M905, M805, M605, and M600 Only)	251
Hard-Drive Backplane	253
Blade System Board	255
Removing the System Board	255
Installing the System Board	258
Storage Controller Card	259
Removing the Storage Controller Board	259
Installing the Storage Controller Board	260
Midplane Interface Card (PowerEdge M610x)	261
Removing the Midplane Interface Card	261
Installing the Midplane Interface Card	263
Installing Enclosure Components	265
Power Supply Modules	265
System Power Guidelines	265
Power Supply Blanks	266
Removing a Power Supply Module	266
Installing a Power Supply Module	269
Fan Modules	269
Removing a Fan Module	269
Installing a Fan Module	270
CMC Module	271
Removing a CMC Module	271
Installing an SD Card in the CMC Module	272
Installing a CMC Module	273
iKVM Module	274
Removing an iKVM Module	274
Installing an iKVM Module	274
I/O Modules	274
Removing an I/O Module	274
Installing an I/O Module	275
Enclosure Bezel	276
Removing the Enclosure Bezel	276
Installing the Enclosure Bezel	277
Enclosure Midplane	278
Installing the Midplane and Front Module Cage Assembly	280
Enclosure Control Panel Assembly	281
Removing the Enclosure Control Panel	281
Installing the Enclosure Control Panel	283
LCD Module	283
Removing the LCD Module	283
Installing the LCD Module	285
Troubleshooting Your System	287
Safety First-For You and Your System	287
Start-Up Routine	287
Checking the Equipment	288
Troubleshooting External Connections	288
Troubleshooting Video	288
Troubleshooting the Keyboard	289
Troubleshooting the Mouse	289
Troubleshooting USB Devices	290
Responding to a Systems Management Alert Message	290
Troubleshooting a Wet Enclosure	290
Troubleshooting a Damaged Enclosure	291
Troubleshooting Enclosure Components	292
Troubleshooting Power Supply Modules	292
Troubleshooting Fan Modules	293
Troubleshooting the CMC Module	293
Troubleshooting the iKVM Module	295
Problem:	295
Likely Cause and Solution:	295
Example:	295
Solution:	295
Troubleshooting a Network Switch Module	296
Troubleshooting Blade Components	297
Troubleshooting Blade Memory	297
Troubleshooting Hard Drives	298
Troubleshooting Expansion Cards	299
Troubleshooting Processors	300
Troubleshooting the Blade Board	301
Troubleshooting the NVRAM Backup Battery	302
Running System Diagnostics	303
Dell PowerEdge Diagnostics	303
System Diagnostics Features	303
When to Use the System Diagnostics	304
Running the System Diagnostics	304
Running the Embedded System Diagnostics	304
From the Utility Partition	305
From a USB Flash Drive	305
System Diagnostics Testing Options	306
Using the Advanced Testing Options	307
Error Messages	307
System Board Information	309
Blade System Board Jumper Settings	309
PowerEdge M910 Jumper Settings	309
PowerEdge M905 Jumper Settings	310
PowerEdge M805 Jumper Settings	311
PowerEdge M710 Jumper Settings	312
PowerEdge M710HD Jumper Settings	313
PowerEdge M610/M610x Jumper Settings	314
PowerEdge M600 Jumper Settings	315
System Board Connectors	316
PowerEdge M910 System Board	316
PowerEdge M905 System Board	318
PowerEdge M805 System Board	320
PowerEdge M710 System Board	322
PowerEdge M710HD System Board	324
PowerEdge M610 System Board	325
PowerEdge M610x System Board	326
PowerEdge M610x Midplane Interface Card	328
PowerEdge M610x Expansion-Card Riser	329
PowerEdge M610x Mezzanine Interface Card	330
PowerEdge M605 System Board	331
PowerEdge M600 System Board	333
Disabling a Forgotten Password	334
Getting Help	337
Contacting Dell	337