Dell PowerSwitch S4128F-ON OS10 Enterprise Edition User Guide Release 10.4.1.0 - Page 824
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Configure SupportAssist SupportAssist is started by default. If you do not accept end user license agreement (EULA), SupportAssist is disabled. 1 Enter SupportAssist mode from CONFIGURATION mode. support-assist 2 (Optional) Configure the SupportAssist server URL or IP address in SUPPORT-ASSIST mode. server url server-url 3 (Optional) Configure the interface used to connect to the SupportAssist server in SUPPORT-ASSIST mode. source-interface interface 4 (Optional) Configure the contact information for your company in SUPPORT-ASSIST mode. contact-company name {company-name} 5 (Optional) Configure a proxy to reach the SupportAssist server in SUPPORT-ASSIST mode. proxy-server ip {ipv4-address | ipv6-address} port port-number [username user-name password password] 6 Trigger an activity immediately or at a scheduled time in SUPPORT-ASSIST mode. do support-assist activity full-transfer {start-now | schedule [hourly | daily | weekly | monthly | yearly]} Configure SupportAssist OS10(config)# support-assist OS10(conf-support-assist)# contact-company name Eureka OS10(conf-support-assist-Eureka)# exit OS10(conf-support-assist)# server url http://eureka.com:701 OS10(conf-support-assist)# do support-assist-activity full-transfer start-now Remove SupportAssist schedule OS10# no support-assist activity full-transfer schedule Show EULA license OS10# show support-assist eula I accept the terms of the license agreement. You can reject the license agreement by configuring this command 'eula-consent support-assist reject.' By installing SupportAssist, you allow Dell to save your contact information (e.g. name, phone number and/or email address) which would be used to provide technical support for your Dell products and services. Dell may use the information for providing recommendations to improve your IT infrastructure. Dell SupportAssist also collects and stores machine diagnostic information, which may include but is not limited to configuration information, user supplied contact information, names of data volumes, IP addresses, access control lists, diagnostics & performance information, network configuration information, host/server configuration & performance information and related data ("Collected Data") and transmits this information to Dell. By downloading SupportAssist and agreeing to be bound by these terms and the Dell end user license agreement, available at: www.dell.com/aeula, you agree to allow Dell to provide remote monitoring services of your IT environment and you give Dell the right to collect the Collected Data in accordance with Dell's Privacy Policy, available at: www.dell.com/privacypolicycountryspecific, in order to enable the performance of all of the various functions of SupportAssist during your entitlement to receive related repair services from Dell. You further agree to allow Dell to transmit and store the Collected Data from SupportAssist in accordance with these terms. You agree that the provision of SupportAssist may involve international transfers of data from you to Dell and/or to Dell's affiliates, subcontractors or business partners. When making such transfers, Dell shall ensure appropriate protection is in plac/opt/dell/ose to safeguard the Collected Data being transferred in connection with SupportAssist. If you are downloading SupportAssist on behalf of a company or other legal entity, you are further certifying to Dell that you have appropriate authority to provide this consent on behalf of that entity. If you do not consent to the collection, transmission and/or use of the Collected Data, you may not download, install or otherwise use SupportAssist. 824 Troubleshoot OS10