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Epson 5520W Users Guide - Page 190

Using the Projector Help Displays, Solving Image or Sound Problems, Related tasks, Enter, Parent topic

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Related tasks Turning Off the Projector Using the Projector Help Displays You can display information to help you solve common problems using the projector's Help system. 1. Turn on the projector. 2. Press the Home button on the remote control. 3. Press the arrow buttons to select Help. 4. Press Enter. You see the Help menu. 5. Press the up and down arrow buttons to highlight the problem you want to solve. 6. Press Enter to view the solutions. 7. When you are finished, do one of the following: • To select another problem to solve, press Esc. • To exit the help system, press Home. Parent topic: Solving Problems Solving Image or Sound Problems Check the solutions in these sections if you have any problems with projected images or sound. Solutions When No Image Appears Solutions When "No Signal" Message Appears Solutions When No Image Appears on an External Monitor Solutions When "Not Supported" Message Appears Solutions When Only a Partial Image Appears Solutions When the Image is Not Rectangular Solutions When the Image Contains Noise or Static Solutions When the Image is Fuzzy or Blurry Solutions When the Image Brightness or Colors are Incorrect Solutions to Sound Problems Parent topic: Solving Problems 190

Section	Page
Contents	3
Introduction to Your Projector	12
Projector Features	12
Product Box Contents	13
Additional Components	15
Additional Projector Software and Manuals	15
Optional Equipment and Replacement Parts	16
Warranty and Registration Information	17
Notations Used in the Documentation	18
Where to Go for Additional Information	18
Projector Part Locations	18
Projector Parts - Front/Top	19
Projector Parts - Rear	20
Projector Parts - Interface Ports	21
Projector Parts - Base	22
Projector Parts - Control Panel	23
Projector Parts - Remote Control	24
Setting Up the Projector	27
Projector Placement	27
Projector Setup and Installation Options	27
Projection Distance	30
Projector Connections	32
Connecting to Computer Sources	32
Connecting to a Computer for VGA Video	32
Connecting to a Computer for HDMI Video and Audio	33
Connecting to a Computer for 5 BNC Video	34
Connecting to a Computer for Sound	35
Connecting to Video Sources	36
Connecting to an HDMI Video Source	36
Connecting to a Component-to-BNC Video Source	37
Connecting to a Component Video Source	38
Connecting to a Video Source for Sound	39
Connecting to an HDBaseT Transmitter	40
Connecting to an External Computer Monitor	41
Connecting to External Speakers	42
Attaching and Removing the Cable Cover	43
Installing Batteries in the Remote Control	45
Using the Projector on a Network	48
Wired Network Projection	48
Connecting to a Wired Network	48
Selecting Wired Network Settings	49
Wireless Network Projection	52
Installing the Wireless LAN Module	53
Using Quick Wireless Connection (Windows)	55
Selecting Wireless Network Settings Manually	56
Wireless LAN Menu Settings	59
Selecting Wireless Network Settings in Windows	61
Selecting Wireless Network Settings on Mac	61
Setting Up Wireless Network Security	62
Using a QR Code to Connect a Mobile Device	63
Wireless Network Projection from a Mobile Device or Windows Computer (Screen Mirroring)	64
Screen Mirroring Restrictions	65
Selecting Screen Mirroring Settings	65
Connecting for Screen Mirroring with Miracast	67
Connecting for Screen Mirroring with a Windows 8.x/10 Computer	67
Setting Up Projector Network E-Mail Alerts	68
Network Projector E-mail Alert Messages	70
Setting Up Monitoring Using SNMP	70
Controlling a Networked Projector Using a Web Browser	72
Web Control Options	74
Crestron RoomView Support	77
Setting Up Crestron RoomView Support	77
Controlling a Networked Projector Using Crestron RoomView	78
Using Basic Projector Features	80
Turning On the Projector	80
Using the Home Screen	82
Turning Off the Projector	83
Selecting the Language for the Projector Menus	84
Resizing the Image with the Zoom Ring	85
Focusing the Image Using the Focus Ring	85
Setting the Screen Type	86
Adjusting the Image Position Using Lens Shift	87
Adjusting the Image Position Using Screen Position	90
Displaying a Test Pattern	90
Available Test Pattern Image Adjustments	91
Adjusting the Image Height	91
Image Shape	92
Correcting Image Shape with H/V Keystone	93
Correcting Image Shape with Quick Corner	96
Correcting Image Shape with Arc Correction	98
Selecting an Image Source	99
Remote Control Operation	101
Projection Modes	103
Changing the Projection Mode Using the Remote Control	103
Changing the Projection Mode Using the Menus	103
Image Aspect Ratio	104
Changing the Image Aspect Ratio	105
Available Image Aspect Ratios	105
Color Mode	106
Changing the Color Mode	107
Available Color Modes	107
Turning On Auto Iris	108
Controlling the Volume with the Volume Buttons	109
Setting the Date and Time	109
Date and Time Settings	110
Adjusting Projector Features	112
Shutting Off the Picture and Sound Temporarily	112
Stopping Video Action Temporarily	113
Zooming Into and Out of Images	114
Projector Security Features	115
Password Security Types	115
Setting a Password	116
Selecting Password Security Types	117
Entering a Password to Use the Projector	118
Saving a User's Logo Image to Display	119
Locking the Projector's Buttons	121
Unlocking the Projector's Buttons	122
Locking the Remote Control Buttons	123
Installing a Security Cable	124
Projecting Two Images Simultaneously	125
Using Multiple Projectors	126
Multiple Projector Adjustment Overview	127
Projector Identification System for Multiple Projector Control	127
Setting the Projector ID	128
Setting the Remote Control ID	128
Matching the Image Colors	129
Saving Settings to Memory and Using Saved Settings	130
Adjusting the Color Tone (Color Uniformity)	132
Scheduling Projector Events	134
Saving a Scheduled Event	134
Viewing Scheduled Events	135
Editing a Scheduled Event	135
Copying Menu Settings Between Projectors	136
Saving Settings to a USB Flash Drive	137
Transferring Settings From a USB Flash Drive	139
Saving Settings to a Computer	141
Transferring Settings From a Computer	143
Adjusting the Menu Settings	146
Using the Projector's Menus	146
Image Quality Settings - Image Menu	148
Input Signal Settings - Signal Menu	150
Projector Feature Settings - Settings Menu	153
Projector Setup Settings - Extended Menu	156
Projector Network Settings - Network Menu	162
Projector Information Display - Info Menu	164
Event ID Code List	166
Projector Reset Options - Reset Menu	168
Maintaining and Transporting the Projector	170
Projector Maintenance	170
Cleaning the Lens	170
Cleaning the Projector Case	171
Air Filter and Vent Maintenance	171
Cleaning the Air Filter	172
Replacing the Air Filter	175
Projector Lamp Maintenance	177
Replacing the Lamp	177
Resetting the Lamp Timer	181
Replacing the Remote Control Batteries	182
Transporting the Projector	184
Solving Problems	185
Projection Problem Tips	185
Projector Light Status	186
Using the Projector Help Displays	190
Solving Image or Sound Problems	190
Solutions When No Image Appears	191
Solutions When \	191
Displaying From a PC Laptop	192
Displaying From a Mac Laptop	193
Solutions When No Image Appears on an External Monitor	193
Solutions When \	193
Solutions When Only a Partial Image Appears	194
Solutions When the Image is Not Rectangular	194
Solutions When the Image Contains Noise or Static	195
Solutions When the Image is Fuzzy or Blurry	195
Solutions When the Image Brightness or Colors are Incorrect	196
Solutions to Sound Problems	197
Solving Projector or Remote Control Operation Problems	198
Solutions to Projector Power or Shut-Off Problems	198
Solutions to Problems with the Remote Control	199
Solutions to Password Problems	200
Solutions When Using HDMI Link	200
Solving Network Problems	201
Solutions When Wireless Authentication Fails	201
Solutions When You Cannot Access the Projector Through the Web	201
Solutions When Network Alert E-Mails are Not Received	202
Where to Get Help	202
Technical Specifications	204
General Projector Specifications	204
Projector Lamp Specifications	206
Remote Control Specifications	206
Projector Dimension Specifications	207
Projector Electrical Specifications	207
Projector Environmental Specifications	208
Projector Safety and Approvals Specifications	208
Supported Video Display Formats	209
Notices	212
Recycling	212
Important Safety Information	212
Important Safety Instructions	213
Restriction of Use	216
List of Safety Symbols (corresponding to IEC60950-1 A2)	216
FCC Compliance Statement	220
Open Source Software License	220
Binding Arbitration and Class Waiver	275
Trademarks	278
Copyright Notice	278
A Note Concerning Responsible Use of Copyrighted Materials	279