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Epson R260 Service Manual - Page 51

Symptom, Possible Cause, Check Point, Remedy, Is the PF Roller damaged?

UPC - 010343859043

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EPSON Stylus Photo R260/R265/R270, R360/R380/R390 Revision B Symptom Possible Cause Dirt on the CR shaft PF Roller failure Ink cartridge failure A malfunction of Carriage movements Improper platen gap Printed image has white banding. Some gear(s) is (are) damaged. Dirt on the Printhead is preventing nozzles from firing ink straight toward the paper. A malfunction of the Printhead CR shaft failure Table 3-16. Troubleshooting Print Quality Problems Check Point Remedy Is there any dirt on the CR shaft? Clean off any dirt on the CR shaft surface with a dry soft cloth. Is there any dirt on the PF Roller? Clean the PF Roller surface with a soft brush carefully so as not scratch it. Is the PF Roller damaged? Replace the PF Roller. Replace the ink cartridge with a new one, and print a nozzle check The cartridge is defective. Use the new cartridge. pattern. The printed pattern has no missing dots? Are the carriage shaft and the Main Frame properly lubricated? Apply G-71 grease referring to "Lubrication of CR Unit"(p.133). Is the platen gap (gap between the Printhead surface and the platen) Adjust the platen gap properly. not properly set? Is (are) the gear(s) in the paper feed and ASF mechanisms damaged? Replace the damaged gear(s). Run a cleaning cycle and make a test print. Repeat the operation Clean the Printhead surface with a cotton swab. several times. Does the problem still appear? Is there any dust or foreign matter on the Cleaner Blade? Remove any dust or foreign matter on the Cleaner Blade, or replace the blade. Run a cleaning cycle and make a test print. Repeat the operation Replace the Printhead. several times. Does the problem still appear? Is the CR shaft not properly installed? Reinstall the CR shaft properly. Is the CR shaft surface damaged? Replace the CR shaft. Troubleshooting Troubleshooting by Symptom 52

Section	Page
Cover Page-Service	1
Product description	7
1.1 Overview	8
1.1.1 Differences between R260/265/270 and R360/380/390	8
1.2 Basic Specifications	9
1.2.1 Printing	9
1.2.2 Interfaces	10
1.3 Standalone Printing (R360/R380/R390 only)	12
1.3.1 Direct Print of Still Images	12
1.3.2 Direct Print of Movie Frames	13
1.4 Backup Function (R360/R380/R390 only)	14
1.5 CD/DVD Print (R360/R380/R390 only)	17
1.6 Operation Panel	18
1.6.1 Operation Panel	18
1.6.2 Indicator (LED)	19
1.7 Specifications Common to the Models	20
1.7.1 Electric Specifications	20
1.7.2 Environmental Condition	20
1.7.3 Durability	20
1.7.4 Noise Level	20
1.7.5 Dimensions	21
Operating Principles	22
2.1 Overview	23
2.1.1 Printer Mechanism	23
2.1.2 Motors & Sensors	24
2.2 Electrical Circuit Operating Principles	25
2.2.1 Main Features	25
2.2.2 Components of Control Boards	26
2.2.3 Circuit Block Diagram	27
2.3 Banding Reduction System (BRS) / Paper Feed Amount Profile Correction (PFP)	29
Troubleshooting	30
3.1 Overview	31
3.1.1 Troubleshooting on Motors and Sensors	31
3.2 Error/Warning Indications	32
3.2.1 Error Indication Method	32
3.3 Troubleshooting by Error Message	35
3.3.1 Troubleshooting Problems with Error Messages	35
3.4 Troubleshooting by Symptom	47
3.4.1 Problems in Printing Operation	47
3.4.2 Power Problems	52
3.4.3 Ink-related Problems	52
3.4.4 Problems with Interfaces	54
Disassembly/Assembly	55
4.1 Overview	56
4.1.1 Precautions	56
4.1.2 Tools	57
4.1.3 Screws	57
4.1.4 Work Completion Checklist	58
4.1.5 Required Preparation before Disassembly	60
4.1.6 Orientation Definition	60
4.1.7 How to Unlock the Carriage	61
4.1.8 Sharp Metal Edges (Danger!)	61
4.1.9 Differences in Disassembly Procedure by Model	62
4.1.10 Disassembly/Assembly Procedures	63
4.2 Removing Exterior Parts/Components	64
4.2.1 Paper Support	64
4.2.2 Printer Cover	64
4.2.3 Front Cover	65
4.2.4 Right Housing / Left Housing / USB Housing	65
4.2.5 Upper Housing	67
4.2.6 Panel Unit	68
4.2.7 EMI Frame / Waste Ink Tray	69
4.2.8 Right Front Housing / Left Front Housing	71
4.2.9 Front Housing	72
4.3 Removing Control Boards	75
4.3.1 Removing the USB Board (R260/R265/R270 only)	75
4.3.2 Removing the Main Board Unit	77
4.3.3 Disassembling the Main Board Unit	79
4.3.4 Removing the Card Board (R360/R380/R390 only)	81
4.3.5 Disassembling the Panel Unit	82
4.3.6 Middle Housing	85
4.4 Removing the Printer Mechanism	86
4.4.1 Removing the Printer Mechanism	86
4.5 Disassembly of the Printer Mechanism	88
4.5.1 CR Scale	88
4.5.2 APG Unit	89
4.5.3 Printhead	90
4.5.4 Waste Ink Pad	93
4.5.5 P/S Assy	93
4.5.6 Stacker Assy	94
4.5.7 Ink System	96
4.5.8 CR Motor	98
4.5.9 EJ Frame Assy	99
4.5.10 PF Encoder / PF Scale / PF Motor	101
4.5.11 ASF Unit	103
4.5.12 CR Unit	104
4.5.13 Upper Paper Guide	107
4.5.14 Front Paper Guide Assy/APG Sensor Assy	108
4.5.15 CDR Guide Detection Assy	110
Adjustment	111
5.1 Adjustment Items and Overview	112
5.1.1 Servicing Adjustment Item List	112
5.1.2 Replacement Part Adjustment Items	115
5.2 Adjustment by Using Adjustment Program	117
5.2.1 Top Margin Adjustment	117
5.2.2 Head angular adjustment	117
5.2.3 Bi-D Adjustment	118
5.2.4 PW Adjustment/First Dot Adjustment	119
5.2.5 PF Adjustment	120
5.2.6 PG Adjustment	121
5.3 Banding Reduction System (BRS) Adjustment/ Paper Feed Amount Profile (PFP) Correction	123
5.3.1 Overview	123
5.3.2 Adjustment Procedure	124
Maintenance	128
6.1 Overview	129
6.1.1 Cleaning	129
6.1.2 Service Maintenance	129
6.1.3 Lubrication	130
Appendix	136
7.1 Exploded Diagram / Parts List	137