Epson WorkForce WF-2630 User Manual - Page 118

Cannot Send Faxes, Cannot Send Faxes to a Specific Recipient, Printers and Other Hardware

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User's Guide Solving Problems ❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware. ❏ Windows 8.1/Windows 8 Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound or Hardware. ❏ Windows 7 Click the start button, and then select Control Panel > View devices and printers in Hardware and Sound or Hardware. ❏ Windows Vista Click the start button, and select Control Panel > Printers in Hardware and Sound. ❏ Windows XP PRELIMINARY Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. ❏ In Mac OS X, check the following. ❏ Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer (fax) displayed. The printer (fax) is displayed as "FAX XXXX (USB)" or "FAX XXXX (IP)". If the printer (fax) is not displayed, click + and then register the printer (fax). ❏ Select System Preferences from the menu, select Printers & Scanners (or Print & Scan,Print & Fax), and then double-click the printer (fax). If the printer is paused, click Resume (or Resume Printer). Related Information & "Fax Settings" on page 21 & "Making Settings for a PBX Phone System" on page 67 & "Connecting the Printer to a Phone Line" on page 62 & "Uninstalling Applications" on page 99 & "Installing Applications" on page 100 Cannot Send Faxes ❏ Set up the header information for outgoing faxes on the control panel. Some fax machines automatically reject incoming faxes that do not include header information. ❏ If you have blocked your caller ID, unblock it. Some phones or fax machines automatically reject anonymous calls. ❏ Ask the recipient if the fax number is correct and the recipient's fax machine is ready to receive a fax. Related Information & "Fax Settings" on page 21 & "Cannot Send or Receive Faxes" on page 117 Cannot Send Faxes to a Specific Recipient Check the following if you cannot send faxes to a specific recipient due to an error. 118

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PRELIMINARY
❏
In Windows, make sure the printer (fax) is displayed in
Devices and Printers
,
Printer
, or
Printers and Other
Hardware
. °e printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed,
uninstall and then re-install the FAX Utility. See the following to access
Devices and Printers
,
Printer
, or
Printers and Other Hardware
.
❏
Windows 8.1/Windows 8
Select
Desktop
>
Settings
>
Control Panel
>
View devices and printers
in
Hardware and Sound
or
Hardware
.
❏
Windows 7
Click the start button, and then select
Control Panel
>
View devices and printers
in
Hardware and Sound
or
Hardware
.
❏
Windows Vista
Click the start button, and select
Control Panel
>
Printers
in
Hardware and Sound
.
❏
Windows XP
Click the start button, and select
Control Panel
>
Printers and Other Hardware
>
Printers and Faxes
.
❏
In Mac OS X, check the following.
❏
Select
System Preferences
from the
menu >
Printers & Scanners
(or
Print & Scan
,
Print & Fax
), and
then select the printer (fax) displayed. °e printer (fax) is displayed as "FAX XXXX (USB)" or "FAX XXXX
(IP)". If the printer (fax) is not displayed, click
+
and then register the printer (fax).
❏
Select
System Preferences
from the
menu, select
Printers & Scanners
(or
Print & Scan
,
Print & Fax
),
and then double-click the printer (fax). If the printer is paused, click
Resume
(or Resume Printer).
Related Information
&
“
Fax Settings
” on page 21
&
“Making Settings for a PBX Phone System” on page 67
&
“Connecting the Printer to a Phone Line” on page 62
&
“Uninstalling Applications” on page 99
&
“Installing Applications” on page 100
Cannot Send Faxes
❏
Set up the header information for outgoing faxes on the control panel. Some fax machines automatically reject
incoming faxes that do not include header information.
❏
If you have blocked your caller ID, unblock it. Some phones or fax machines automatically reject anonymous
calls.
❏
Ask the recipient if the fax number is correct and the recipient's fax machine is ready to receive a fax.
Related Information
&
“
Fax Settings
” on page 21
&
“Cannot Send or Receive Faxes” on page 117
Cannot Send Faxes to a Specific Recipient
Check the following if you cannot send faxes to a specific recipient due to an error.
User's Guide
Solving Problems
118
PRELIMINARY