Epson WorkForce WF-2630 User Manual - Page 132

Where to Get Help, Internet Support, Speak to a Support Representative - troubleshooting

Page 132 highlights

User's Guide Appendix Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative Before you call Epson for support, please have the following information ready: ❏ Product name ❏ Product serial number (located on a label on the product) PRELIMINARY ❏ Proof of purchase (such as a store receipt) and date of purchase ❏ Computer configuration ❏ Description of the problem Then call: ❏ U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday ❏ Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Note: Depending on the product, the dial list data for fax and/or network settings may be stored in the product's memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own backup data or take notes. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). 132

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User's Guide
Appendix
1
32
Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson’s support website at
epson.com/support
(U.S.) or
epson.ca/support
(Canada) for solutions to common
problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson
with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
Product name
Product serial number (located on a label on the product)
Proof of purchase (such as a store receipt) and date of purchase
Computer configuration
Description of the problem
Then call:
U.S.: (562) 276-4382, 6
AM
to 8
PM
, Pacific Time, Monday through Friday, and 7
AM
to 4
PM
, Pacific Time,
Saturday
Canada: (905) 709-3839, 6
AM
to 8
PM
, Pacific Time, Monday through Friday, and 7
AM
to 4
PM
, Pacific Time,
Saturday
Days and hours of support are subject to change without notice. Toll or long distance charges may apply.
Note:
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory.
Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss
of any data, for backing up or recovering data and/or settings even during a warranty period. We recommend that
you make your own backup data or take notes.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper at Epson Supplies Central at
epson.com/ink3
(U.S. sales) or
epson.ca
(Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest
one, call 800-GO-EPSON (800-463-7766).
PRELIMINARY
PRELIMINARY
PRELIMINARY
PRELIMINARY