Fujitsu FPCM11384 User Manual - Page 103

Error message/cause, Troubleshooting, Failing Bits

Page 103 highlights

Troubleshooting and tips Error message/cause Keyboard error nn Stuck key Operating system not found Troubleshooting If you use an external keyboard: ► Check the connection and reboot the notebook. ► Make sure that no key is pressed. ► Check in the BIOS Setup whether your hard disk has been set correctly. ► Make sure that the operating system is installed on the corresponding drive. Press to resume, to SETUP ► Press the F1 function key to start the operating system. This error message appears if a fault ► Enter the BIOS Setup by pressing F2 . occurs during the self-test before the operating system is started. Previous boot incomplete - Default configuration used Due to an error during the previous system boot, default values were used for certain settings. Check the settings in the BIOS Setup. ► Press the F1 function key when prompted to do so. Real Time clock error ► Please contact your sales outlet or our customer service centre. nnnnK Shadow RAM failed at ► Please contact your sales outlet or our customer offset: xxxx Failing Bits: service centre. zzzz System battery is dead - Replace and run SETUP ► Please contact your sales outlet or our customer service centre. System cache error - Cache disabled ► Please contact your sales outlet or our customer service centre. System timer error ► Please contact your sales outlet or our customer service centre. A26391-K220-Z227-1-7619, edition 1 93

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Troubleshooting and tips
A26391-K220-Z227-1-7619, edition 1
93
Error message/cause
Troubleshooting
Keyboard error
If you use an external keyboard:
Check the connection and reboot the notebook.
nn Stuck key
Make sure that no key is pressed.
Operating system not found
Check in the
BIOS Setup
whether your hard disk has
been set correctly.
Make sure that the operating system is installed on
the corresponding drive.
Press <F1> to resume, <F2>
to SETUP
This error message appears if a fault
occurs during the self-test before the
operating system is started.
Press the
F1
function key to start the operating
system.
Enter the
BIOS Setup
by pressing
F2
.
Previous boot incomplete –
Default configuration used
Due to an error during the previous
system boot, default values were
used for certain settings. Check the
settings in the
BIOS Setup
.
Press the
F1
function key when prompted to do so.
Real Time clock error
Please contact your sales outlet or our customer
service centre.
nnnnK Shadow RAM failed at
offset: xxxx
Failing Bits:
zzzz
Please contact your sales outlet or our customer
service centre.
System battery is dead –
Replace and run SETUP
Please contact your sales outlet or our customer
service centre.
System cache error – Cache
disabled
Please contact your sales outlet or our customer
service centre.
System timer error
Please contact your sales outlet or our customer
service centre.