HP 4500 HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 130

HP 4500 - DesignJet Color Inkjet Printer Manual

Page 130 highlights

Printer Control Panel Messages (continued) Message Description Recommended Action 49 ERROR (XXXX) CYCLE POWER A critical software error has occurred. Turn the printer off and then on to clear the error. If this does not solve the problem try the following: 1) Cancel the current print job from your PC or server. Resend the print job. If this does not work, try sending a different job. 2) If your computer is connected to the printer through a parallel cable, verify that the cable is connected correctly and is of good quality. 3) If the problem persists, call service. 50.X FUSER ERROR A fusing error has occurred. Clear the error by turning the X indicates the error type as follows: printer off and then on. If the problem persists, call service. X Description 1 Low fuser temperature For 50.5 Fuser Errors (Fuser 2 Fuser warm up service voltage mismatch), verify that 3 High fuser temperature the fuser is the same voltage 4 Faulty fuser type as the printer. 5 Fuser voltage mismatch 6 Fuser heater cutoff 7 Fuser motor malfunction 51 LASER ERROR A laser error has occurred due to a Clear the error by turning the beam detect error or laser failure. printer off and then on. If the problem persists, call service. 52 SCANNER ERROR A scanner failure has occurred. Clear the error by turning the printer off and then on. If the problem persists, call service. 130 Printer Control Panel Messages EN

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130
Printer Control Panel Messages
EN
49 ERROR (XXXX)
CYCLE POWER
A critical software error has
occurred.
Turn the printer off and then on
to clear the error. If this does
not solve the problem try the
following:
1) Cancel the current print job
from your PC or server.
Resend the print job. If this
does not work, try sending a
different job.
2) If your computer is
connected to the printer
through a parallel cable, verify
that the cable is connected
correctly and is of good quality.
3) If the problem persists, call
service.
50.X FUSER ERROR
A fusing error has occurred.
X indicates the error type as follows:
X
Description
1
Low fuser temperature
2
Fuser warm up service
3
High fuser temperature
4
Faulty fuser
5
Fuser voltage mismatch
6
Fuser heater cutoff
7
Fuser motor malfunction
Clear the error by turning the
printer off and then on. If the
problem persists, call service.
For 50.5 Fuser Errors (Fuser
voltage mismatch), verify that
the fuser is the same voltage
type as the printer.
51 LASER ERROR
A laser error has occurred due to a
beam detect error or laser failure.
Clear the error by turning the
printer off and then on. If the
problem persists, call service.
52 SCANNER ERROR
A scanner failure has occurred.
Clear the error by turning the
printer off and then on. If the
problem persists, call service.
Printer Control Panel Messages (continued)
Message
Description
Recommended Action