HP 4500 HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 150
Printer Response Problems
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Printer Response Problems No display message Cause Solution The printer's power switch (standby button) is Verify that the printer is on. Fans may run while in the standby position. the printer is in standby mode (off). The printer's memory DIMMs are defective or Verify that the printer's memory DIMMs are installed incorrectly. correctly installed and are not defective. See Appendix A for DIMM installation instructions. The power cord is not firmly plugged into both Turn off the printer and then disconnect and the printer and the power receptacle. reconnect the power cord. Turn the printer back on. The line voltage is incorrect for the printer power configuration. Connect the printer to a proper voltage source, as specified on the Power Rating Label on the back of the printer. The power cord is damaged or excessively worn. Replace the power cord. The power source receptacle is not working Connect the printer to a different power correctly. receptacle. Printer is on, but nothing prints Cause Solution The printer's READY indicator light is not lit. Press GO to return the printer to the READY state. The top cover is not closed properly. Close the top cover firmly, verifying that it is properly latched. The Data indicator is flashing. The printer is probably still receiving data. Wait for the Data indicator to stop flashing. TONER [CMYK] OUT appears on the printer Replace the toner cartridge specified on the display. printer display. A printer message other than READY appears See chapter 8 for an explanation of printer on the printer control panel. control panel messages. Your parallel port may have a DOS timeout error. Add a MODE command to your AUTOEXEC.BAT file. See your DOS manual for additional information. 150 Solving Problems with the Printer EN