HP 5200tn HP LaserJet 5200L Series Printer - User Guide - Page 142

Toner smear 1. Print a few more pages to see if the problem corrects itself. 2. Try using a different type of media. 3. Make sure that the environmental specifications for the printer are being met. (See Operating environment on page 159.) 4. Clean the inside of the printer and run a cleaning page to clean the fuser. (See Cleaning the printer on page 91.) 5. Replace the print cartridge. Also see Loose toner on page 130. Loose toner Loose toner, in this context, is defined as toner that can be rubbed off the page. 1. If media is heavy or rough, open the CONFIGURE DEVICE menu at the printer control panel. On the PRINT QUALITY submenu, select FUSER MODES, and then select the media type you are using. Change the setting to HIGH1 or HIGH2, which helps the toner fuse more completely onto the media. (See Print Quality submenu on page 27.) You must also set the type of media for the tray you are using. (See Controlling print jobs on page 48.) 2. If you have observed a rougher texture on one side of your media, try printing on the smoother side. 3. Make sure that the environmental specifications for the printer are being met. (See Operating environment on page 159.) 4. Make sure that type and quality of the media you are using meet HP specifications. (See Paper specifications on page 160.) 130 Chapter 7 Problem solving ENWW