Step 4: Does the job print as expected?
............................................................................
97
Step 5: Does the printer select the trays?
..........................................................................
98
Solving general printing problems
......................................................................................................
99
Control-panel message types
...........................................................................................................
102
Control-panel messages
..................................................................................................................
103
Guidelines for using paper
...............................................................................................................
115
Printing special pages
......................................................................................................................
116
Common causes of jams
..................................................................................................................
117
Jam locations
...................................................................................................................................
118
Jam recovery
...................................................................................................................
118
Clearing jams
...................................................................................................................................
119
Clearing jams from the input-tray areas
...........................................................................
119
Clearing jams from the print-cartridge area
.....................................................................
120
Clearing jams from the output-bin areas
..........................................................................
122
Solving repeated jams
.....................................................................................................
123
Troubleshooting print-quality problems
............................................................................................
125
Print-quality problems associated with media
..................................................................
125
Print-quality problems associated with the environment
..................................................
125
Print-quality problems associated with jams
....................................................................
125
Image defect examples
....................................................................................................
125
Light print (partial page)
..................................................................................................
127
Light print (entire page)
...................................................................................................
127
Specks
............................................................................................................................
128
Dropouts
.........................................................................................................................
128
Lines
...............................................................................................................................
129
Gray background
............................................................................................................
129
Toner smear
...................................................................................................................
130
Loose toner
.....................................................................................................................
130
Repeating defects
...........................................................................................................
131
Repeating image
.............................................................................................................
131
Misformed characters
.....................................................................................................
131
Page skew
.......................................................................................................................
132
Curl or wave
....................................................................................................................
132
Wrinkles or creases
........................................................................................................
133
Vertical white lines
..........................................................................................................
133
Tire tracks
.......................................................................................................................
134
White spots on black
.......................................................................................................
134
Scattered lines
................................................................................................................
134
Blurred print
....................................................................................................................
135
Random image repetition
................................................................................................
135
Troubleshooting common Windows problems
................................................................................
137
Troubleshooting common Macintosh problems
................................................................................
138
Troubleshooting Linux problems
......................................................................................................
140
Troubleshooting common PostScript problems
................................................................................
141
ENWW
vii