HP Brio ba200 hp brio ba200, ba400, ba600, hp kayak xu800, xm600, ProtectTools - Page 70

Smart Card Troubleshooting Help Zone, If You Disconnect the Smart Card Reader

Get HP Brio ba200 PDF manuals and user guides View all HP Brio ba200 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 70 highlights

5 Troubleshooting Smart Card Troubleshooting Help Zone Smart Card Troubleshooting Help Zone NOTE If you are experiencing any problems with a PC running Windows NT4.0 or Windows 2000, do not log off or remove your smart card until the problem has been resolved. Windows NT 4.0 Windows 2000 If You Disconnect the Smart Card Reader If you disconnect the smart card reader from the PC, you can still log on manually using the keyboard (Windows NT4.0 or Windows 2000 only), provided this option is set in the Smart Card Security Manager (refer to page 49 for information about the manual logon option). However, during startup, there will be a wait period while the PC attempts to communicate with the reader. This is five minutes by default although it can be reconfigured. If the PC Freezes After You Restart It If the PC freezes (blocks) during startup, first ensure that the networking is working correctly (for example, ensure there are no duplicate IP addresses) before going on to smart card troubleshooting. Windows NT 4.0 Windows 2000 If the Smart Card's Password is Not Up To Date If, for whatever reason, the password on the PC is different from the password on the smart card, you must re-synchronize the passwords. To do this, click the Change Password button in the smart card logon window. 70

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
5
Troubleshooting
Smart Card Troubleshooting Help Zone
70
Smart Card Troubleshooting Help Zone
NOTE
If you are experiencing any problems with a PC running Windows NT4.0
or Windows 2000, do not log off or remove your smart card until the
problem has been resolved.
If You Disconnect the Smart Card Reader
If you disconnect the smart card reader from the PC, you can still log
on manually using the keyboard (Windows NT4.0 or Windows 2000
only), provided this option is set in the Smart Card Security Manager
(refer to page 49 for information about the manual logon option).
However, during startup, there will be a wait period while the PC
attempts to communicate with the reader. This is five minutes by
default although it can be reconfigured.
If the PC Freezes After You Restart It
If the PC freezes (blocks) during startup, first ensure that the
networking is working correctly (for example, ensure there are no
duplicate IP addresses) before going on to smart card troubleshooting.
If the Smart Card
’
s Password is Not Up To Date
If, for whatever reason, the password on the PC is different from the
password on the smart card, you must re-synchronize the passwords.
To do this, click the
Change Password
button in the smart card logon
window.
Windows NT 4.0
Windows 2000
Windows NT 4.0
Windows 2000