HP Brio ba200 hp brio ba200, ba400, ba600, hp kayak xu800, xm600, ProtectTools - Page 75

HP Smart Card Diagnostics Tool, Diagnostics Online Help, Using HP Smart Card Diagnostics

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5 Troubleshooting HP Smart Card Diagnostics Tool HP Smart Card Diagnostics Tool You can use the smart card diagnostics to ensure that your smart card reader is working correctly, or to help you troubleshoot problems. You can use the diagnostics to check that: • The ProtectTools 2000 smart card installation is working correctly. • The smart card reader is working correctly. • Any ProtectTools 2000 smart card is working correctly (not damaged or corrupted). Diagnostics Online Help Troubleshooter in the Online Help HP Smart Card Diagnostics includes an online help. This online information can help you to troubleshoot problems with your smart card system. To access the online help, click the Help button in the Smart Card Diagnostics window. Using HP Smart Card Diagnostics To run the diagnostics: 1 Click Start Ö Programs Ö HP Smart Card Security System Ö HP Smart Card Diagnostic Tool. (The exact path may differ from this if you chose another one during installation.) The diagnostic tool launches and automatically diagnoses your installation. 2 Click on the Resource Manager tab. The global status for the system smart card resources is shown at the bottom. It should say correctly installed and display a green light. 75

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5
Troubleshooting
HP Smart Card Diagnostics Tool
HP Smart Card Diagnostics Tool
You can use the smart card diagnostics to ensure that your smart card
reader is working correctly, or to help you troubleshoot problems. You
can use the diagnostics to check that:
•
The ProtectTools 2000 smart card installation is working correctly.
•
The smart card reader is working correctly.
•
Any ProtectTools 2000 smart card is working correctly (not
damaged or corrupted).
Diagnostics Online Help
Troubleshooter in the
Online Help
HP Smart Card Diagnostics includes an online help. This online
information can help you to troubleshoot problems with your smart card
system. To access the online help, click the
Help
button in the Smart
Card Diagnostics window.
Using HP Smart Card Diagnostics
To run the diagnostics:
1
Click
Start
Ö
Programs
Ö
HP Smart Card Security System
Ö
HP Smart Card Diagnostic Tool
. (The exact path may differ
from this if you chose another one during installation.)
The diagnostic tool launches and automatically diagnoses your
installation.
2
Click on the
Resource Manager
tab. The global status for the
system smart card resources is shown at the bottom. It should say
correctly installed
and display a green light.