HP Color LaserJet 9500 Service Manual - Page 230

Table 30. Control panel and event log messages-8-bin mailbox (continued) Control panel message Event log User LED Service LED Description Bin X full Bins X-X full None Amber blinking Green solid The face-up bin is full. Recommended action: 1 Remove the media from the face-down bins. 2 If the message persists when the face-up bin is empty, make sure that the FACEUP sensor flag moves freely. 3 Make sure that the face-up bin is not damaged. 4 Make sure that the sensor is functioning correctly. 5 If the message persists, replace the flipper assembly. Check the bins of the output 65.12.70 device Amber blinking Green blinking A "home not found" error exists. The delivery head did not find the home position during the initialization process. Recommended action: 1 Make sure that all of the bins are installed correctly and properly seated. 2 Make sure that the bins are not damaged. 3 Make sure that the orange shipping lock is removed. 4 Make sure that the delivery head moves freely. 5 Replace the bin as needed. 6 Replace the delivery head assembly if a defective bin does not exist. Check the bins of the output 65.12.71 device Amber blinking Green blinking A scanning bins error exists. A bin is missing, damaged, or not correctly installed. Recommended action: 1 Make sure that all of the bins are installed correctly and properly seated. 2 Make sure that the bins are not damaged. 3 Make sure that the orange shipping lock is removed. 4 Make sure that the delivery head moves freely. 5 Replace the bin as needed. 6 Replace the delivery head assembly if a defective bin does not exist. Check the bins of the output 65.12.72 device Amber blinking Green blinking A jam in the elevator (down) exists. While moving up, the delivery head failed to reach the appropriate position. Recommended action: 1 Make sure that all of the bins are installed correctly and properly seated. 2 Make sure that the bins are not damaged. 3 Check the bin where the delivery head stopped. 4 Replace the bin as needed. 5 Replace the delivery head assembly if a defective bin does not exist. Check the bins of the output 65.12.73 device Amber blinking Green blinking A jam in the elevator (up) exists. While moving down, the delivery head failed to reach the appropriate position. Recommended action: 1 Make sure that all of the bins are installed correctly and properly seated. 2 Make sure that the bins are not damaged. 3 Check the bin where the delivery head stopped. 4 Replace the bin as needed. 5 Replace the delivery head assembly if a defective bin does not exist. 228 Troubleshooting ENWW