HP Color LaserJet 9500 Service Manual - Page 244

Note Note 2 The second sheet is sent to face-down bin 1. 3 The process continues until media reaches face-down bin 8, and then the process starts again. 4 If the paper-path test is successful after feeding several pages, reattach the 8-bin mailbox. 5 If a problem exists, an error code is indicated in the service LEDs. Make sure that you reset the power supply switch to its original position or the 8-bin mailbox will not work correctly. When in service mode, jams and malfunctions are reported through the user and service LEDs. To stop this process press the interlock switch for a few seconds and then release it. The 8-bin mailbox performs a mechanical initialization cycle and attempts to remove the error condition. To exit service mode To return to normal operation mode, perform the following steps: 1 Move the 8-bin mailbox power supply switch to the lower position. Make sure that you perform step 1. If the switch is left in the upper position, the output device will not work correctly. 2 Connect the 8-bin mailbox Jet-Link cable to the printer or MFP. 3 Attach 8-bin mailbox to the printer or MFP. 4 Turn on the printer or MFP. 8-bin mailbox LEDs status interpretation Condition 8-bin mailbox ON User LED Service LEDs Causes/notes The 8-bin mailbox is connected correctly and no problems exist. Self-test mode Abnormal condition (bin full, jams, userintervention errors) ● Indicates a test mode to test the 8-bin mailbox without the printer or MFP connected. ● The power supply switch is in the wrong position. ● A flipper problem exists. ● A head problem exists. ● An elevator, belt, or bin problem exists. 242 Troubleshooting ENWW