HP Jornada 680 HP Jornada 680/680e Handheld PC User's Guide - Page 162

Remote Connections, Synchronizing, selected data, Inbox settings

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156 | HP Jornada 680/680e User’s Guide Problem Diagnosis/Remedy HP Jornada will not establish a connection with a desktop PC. The HP Jornada is not properly seated in the docking cradle, the sync cable is not connected properly to the PC or the HP Jornada, or communications are not configured correctly. Reconnect the cable correctly or see Windows CE Services Help for more information. Serial port does not function. Disconnecting from a dialup connection established using HP dialup can cause the serial port to fail. Reset the serial port (see the procedure in the Remote Connections section later in this chapter). Web pages are not displayed according to the options you set in Pocket Internet Explorer. If you set up the Web service using HP dialup, the options you set in HP dialup determine the way Web pages are displayed. Options you change in Pocket Internet Explorer affect only the current Web session; these changes are not saved. The HP viewer seems to launch slowly. Contacts, Calendar, and Tasks databases are very big. Limit the size of your databases by synchronizing only selected contacts, appointments, and tasks. For more information, see the Synchronizing selected data section in chapter 3. Pressing the Pocket Internet Explorer hot key does not launch the program. My Handheld PC or Windows Explorer may be open. Pressing the Pocket Internet Explorer hot key will switch between any open folders (e.g., Control Panel, My Documents, or My Handheld PC) and Pocket Internet Explorer. This is the correct behavior. HP Jornada will not send e-mail messages from Inbox. Message header is too big. If your address list exceeds 32 KB, Inbox cannot send the message. Cannot retrieve e-mail Older messages are not being retrieved. messages, or some By default, Inbox displays only messages e-mail messages are sent in the last 3 days. Change this setting, missing. or set Inbox to display all messages. For more information, see the Inbox settings section in chapter 6.

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156
|
HP Jornada 680/680e User±s Guide
Problem
Diagnosis
/Remedy
HP Jornada will not
The HP Jornada is not properly seated
establish a
in the docking cradle, the sync cable is not
connection with
connected properly to the PC or the
a desktop PC.
HP Jornada, or communications are not
configured correctly.
Reconnect the cable
correctly or see Windows CE Services Help
for more information.
Serial port does
Disconnecting from a dialup connection
not function.
established using HP dialup can cause the
s
erial port to fail
. Reset the serial port (see
the procedure in the
Remote Connections
section later in this chapter).
Web pages are not
If you set up the Web service using HP
displayed according
dialup, the options you set in HP dialup
to the options you
determine the way Web pages are
set in Pocket Internet
displayed. Options you change in Pocket
Explorer.
Internet Explorer affect only the current
Web session; these changes are not saved.
The HP viewer seems
Contacts, Calendar, and Tasks databases
to launch slowly.
are very big.
Limit the size of your databases
by synchronizing only selected contacts,
appointments, and tasks. For more
information, see the
Synchronizing
selected data
section in chapter 3.
Pressing the Pocket
My Handheld PC or Windows Explorer may
Internet Explorer
be open.
Pressing the Pocket Internet
hot key does not
Explorer hot key will switch between any
launch the program.
open folders (e.g., Control Panel, My
Documents, or My Handheld PC) and Pocket
Internet Explorer. This is the correct behavior.
HP Jornada will
Message header is too big.
If your address
not send e-mail
list exceeds 32 KB, Inbox cannot send
messages from
the message.
Inbox.
Cannot retrieve e-mail
Older messages are not being retrieved.
messages, or some
By default, Inbox displays only messages
e-mail messages are
sent in the last 3 days. Change this setting,
missing.
or set Inbox to display all messages. For
more information, see the
Inbox settings
section in chapter 6.