HP Jornada 680 HP Jornada 680/680e Handheld PC User's Guide - Page 165

Connection is unreliable, Network connection is not listed in the ActiveSync, dialog box, devices

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Chapter 8 | Troubleshooting | 159 • Verify that you have the correct dialing location selected. On the Start menu, point to Settings, tap Control Panel, and then double-tap the Dialing icon. Make sure that the location settings reflect your current location, that the dialing pattern for the location is appropriate, and that the local country and area code are correct. Connection is unreliable • Make sure the modem is firmly seated and connected to both your HP Jornada and the telephone jack. • Disable call waiting. On the Start menu, point to Set- tings, tap Control Panel, and then double-tap the Dialing icon. Select Disable call waiting by dialing and enter the disable code specified by your telephone company. Network connection is not listed in the ActiveSync dialog box • Close the dialog box, wait a few minutes, and try again. • Reset your HP Jornada. (See the Resetting section in this chapter.) Infrared transfer between Windows CE–based devices If you are unable to transfer information between Windows CE–based devices by infrared, try the following. • Transfer only one file, or no more than 25 contact cards, at a time. • Position the infrared ports so that they line up and are less than 1 meter (3 feet) but more than 5 centimeters (2 inches) apart. • Make sure nothing is blocking the path between the two infrared ports.

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Chapter 8
|
Troubleshooting
|
159
±
Verify that you have the correct dialing location selected.
On the
Start
menu, point to
Settings
, tap
Control
Panel
, and then double-tap the
Dialing
icon. Make sure
that the location settings reflect your current location,
that the dialing pattern for the location is appropriate, and
that the local country and area code are correct
.
Connection is unreliable
±
Make sure the modem is firmly seated and connected to
both your HP Jornada and the telephone jack.
±
Disable call waiting. On the
Start
menu, point to
Set-
tings
, tap
Control Panel
, and then double-tap the
Dialing
icon. Select
Disable call waiting by dialing
and enter the disable code specified by your telephone
company.
Network connection is not listed in the ActiveSync
dialog box
±
Close the dialog box, wait a few minutes, and try again.
±
Reset your HP Jornada. (See the
Resetting
section in this
chapter.)
Infrared transfer between Windows CE±based
devices
If you are unable to transfer information between
Windows CE²based devices by infrared, try the following.
±
Transfer only one file, or no more than 25 contact cards,
at a time.
±
Position the infrared ports so that they line up and are
less than 1 meter (3 feet) but more than 5 centimeters
(2 inches) apart.
±
Make sure nothing is blocking the path between the two
infrared ports.