HP LH4r HP Netserver LH 3000 Installation Guide - Page 143

12 Troubleshooting Troubleshooting Tools If you are having problems installing your HP NetServer, a number of different tools are available for troubleshooting: • HP NetServer Information Assistant (see Chapter 11) contains the following tools: ◊ Troubleshooting Information ◊ Parts Information ◊ List of Error and Beep Error Messages WARNING Before removing the top cover, always disconnect the power cord and unplug telephone cables. Disconnect telephone cables to avoid exposure to shock hazard from telephone ringing voltages. Disconnect the power cord to avoid exposure to high energy levels that may cause burns when parts are short-circuited by metal objects such as tools or jewelry. • The HP NetServer Navigator CD-ROM contains HP NetServer Utilities. At the HP NetServer Navigator Main Menu, select Access NetServer Utilities to use the following tools: ◊ HP DiagTools Utility: An easy-to-use hardware diagnostic for NetServer verification, burn-in, and rapid troubleshooting. When you select DiagTools from the Utilities menu, you are prompted to insert a diskette. DiagTools is then copied from the Navigator CD-ROM to the diskettes. You can also run DiagTools from the utility partition. ◊ Event Log Report Utility: Describes server management events and lets you review a list of errors and other system events. 135