HP LH4r HP Netserver LH 3000 Installation Guide - Page 146

If the System Does Not Power On, If the System Powers On, but Fails POST, If the System Passes POST

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Chapter 12 Troubleshooting If the System Does Not Power On Follow these steps: 1. Check that all cables and power cords are firmly plugged into their proper receptacles. 2. Check that all parts of the system are turned on and properly adjusted. 3. If the server is plugged into a switched multiple-outlet box, make sure the switch on the outlet box is turned on. 4. Plug a different electrical device (such as a printer) into the power outlet, and turn it on. 5. Unplug the power cord, wait 20 seconds, plug the power cord in again, and restart the system. If the System Powers On, but Fails POST Do one of the following: • If the system gives a series of beeps, this indicates a system error. Contact HP or your reseller. • If the system fails POST and an error message appears, run the Error Message Utility. If the suggested solutions do not solve the problem, contact HP or your reseller. If the System Passes POST, but Does Not Function If an error message appears, read the error message text for actions to take. If the actions do not solve the problem, contact HP or your reseller. If there is no error message, follow these steps: 1. Check to ensure that the NetServer is configured correctly in the Setup Utility. 2. If the server still does not work, turn it off and remove all external peripherals, except the monitor and keyboard. Test to see if the server now works. If the server still does not work, turn off the monitor, the server, and all external devices, and check the internal hardware, as follows: a. Unplug the power cord and all telephone cables. Remove the HP NetServer cover. 138

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Chapter 12
Troubleshooting
138
If the System Does Not Power On
Follow these steps:
1.
Check that all cables and power cords are firmly plugged into their proper
receptacles.
2.
Check that all parts of the system are turned on and properly adjusted.
3.
If the server is plugged into a switched multiple-outlet box, make sure the
switch on the outlet box is turned on.
4.
Plug a different electrical device (such as a printer) into the power outlet,
and turn it on.
5.
Unplug the power cord, wait 20 seconds, plug the power cord in again, and
restart the system.
If the System Powers On, but Fails POST
Do one of the following:
•
If the system gives a series of beeps, this indicates a system error. Contact
HP or your reseller.
•
If the system fails POST and an error message appears, run the Error
Message Utility.
If the suggested solutions do not solve the problem,
contact HP or your reseller.
If the System Passes POST, but
Does Not Function
If an error message appears, read the error message text for actions to take. If the
actions do not solve the problem, contact HP or your reseller.
If there is no error message, follow these steps:
1.
Check to ensure that the NetServer is configured correctly in the Setup
Utility.
2.
If the server still does not work, turn it off and remove all external
peripherals, except the monitor and keyboard. Test to see if the server now
works.
If the server still does not work, turn off the monitor, the server, and all
external devices, and check the internal hardware, as follows:
a.
Unplug the power cord and all telephone cables. Remove the HP
NetServer cover.