HP ProLiant DL380G5-WSS 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 389

Disable a server for maintenance, Troubleshoot cluster problems, The server status is “Down”

Page 389 highlights

• Network check: IP network and interface assignments, forward and reverse hostname lookup. • Storage check: Host Bus Adapters, drivers, and settings. • Miscellaneous check: other checks. Output from the utility appears on the screen and is also written to the Application Log section of the Event Viewer. Disable a server for maintenance If you need to perform maintenance (such as an application software upgrade) on a server that is providing the primary interface for a virtual host, take these steps before working on the server: 1. Disable the server. (Select the server on the Servers window, right-click, and select Disable.) This step causes the virtual host to fail over to a backup network interface on another server. 2. If you want the virtual host to remain on the backup network interface after the original server is returned to operation, make that network interface the primary network interface. (select the virtual host from the Virtual Hosts window, right-click, and select Properties.) 3. Perform the necessary maintenance on the original server and then reenable it. Troubleshoot cluster problems The following situations do not produce specific error messages. The server status is "Down" If a server is running but HP Scalable NAS shows it as down, follow these diagnostic steps: 1. Verify that the server is connected to the network. 2. Verify that the network devices and interfaces are properly configured on the server. 3. Ensure that the ClusterPulse daemon is running on the server. 4. Verify that the same version of HP Scalable NAS is installed on all servers in the cluster. HP Scalable NAS File Serving Software administration guide 389

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Network check: IP network and interface assignments, forward and reverse
hostname lookup.
Storage check: Host Bus Adapters, drivers, and settings.
Miscellaneous check: other checks.
Output from the utility appears on the screen and is also written to the Application
Log section of the Event Viewer.
Disable a server for maintenance
If you need to perform maintenance (such as an application software upgrade) on
a server that is providing the primary interface for a virtual host, take these steps
before working on the server:
1.
Disable the server. (Select the server on the Servers window, right-click, and
select
Disable
.) This step causes the virtual host to fail over to a backup network
interface on another server.
2.
If you want the virtual host to remain on the backup network interface after the
original server is returned to operation, make that network interface the primary
network interface. (select the virtual host from the Virtual Hosts window, right-click,
and select
Properties
.)
3.
Perform the necessary maintenance on the original server and then reenable it.
Troubleshoot cluster problems
The following situations do not produce specific error messages.
The server status is
Down
If a server is running but HP Scalable NAS shows it as down, follow these diagnostic
steps:
1.
Verify that the server is connected to the network.
2.
Verify that the network devices and interfaces are properly configured on the
server.
3.
Ensure that the ClusterPulse daemon is running on the server.
4.
Verify that the same version of HP Scalable NAS is installed on all servers in the
cluster.
HP Scalable NAS File Serving Software administration guide
389