HP ProLiant DL380G5-WSS 3.7.0 HP StorageWorks HP Scalable NAS File Serving Sof - Page 390

A running service is considered down, A virtual host is inaccessible

Page 390 highlights

A running service is considered down If HP Scalable NAS indicates that a service is down even though it is running, the service might not be sending any information to HP Scalable NAS. HP Scalable NAS will conclude that the service is down even if the TCP connection succeeds. In particular, if an HTTP server is monitored by a FTP monitor, the HTTP server is considered down. Also check the following: 1. Verify that the server is connected to the network. 2. Verify that the network devices and interfaces are properly configured on the server. 3. Ensure that the ClusterPulse daemon and the service monitor agent (monitor_agent) are running on the server. A virtual host is inaccessible If a site is inaccessible but HP Scalable NAS indicates that it is okay, verify that the service is running and that the actual data exists on the server providing the network interface currently used by the virtual host. HP Scalable NAS exits immediately If the ClusterPulse daemon exits immediately on starting, check the last lines of the following files for errors: • /var/log/hpcfs/cluster.log • /var/log/hpcfs/mxinit.log This problem typically occurs because either the hostname is not set properly on the server or the main Ethernet interface is not installed. Refer to the ifconfig man page for ways to check this. Browser accesses inactive server If you access a virtual host from a Web browser that is running on one of the servers in a cluster, the browser accesses the service on the server it is running on. Note that this allows you to monitor and test the inactive server while the virtual host is fully operational. 390 Other cluster maintenance

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A running service is considered down
If HP Scalable NAS indicates that a service is down even though it is running, the
service might not be sending any information to HP Scalable NAS. HP Scalable NAS
will conclude that the service is down even if the TCP connection succeeds. In
particular, if an HTTP server is monitored by a FTP monitor, the HTTP server is
considered down.
Also check the following:
1.
Verify that the server is connected to the network.
2.
Verify that the network devices and interfaces are properly configured on the
server.
3.
Ensure that the ClusterPulse daemon and the service monitor agent
(
monitor_agent
) are running on the server.
A virtual host is inaccessible
If a site is inaccessible but HP Scalable NAS indicates that it is okay, verify that the
service is running and that the actual data exists on the server providing the network
interface currently used by the virtual host.
HP Scalable NAS exits immediately
If the ClusterPulse daemon exits immediately on starting, check the last lines of the
following files for errors:
/var/log/hpcfs/cluster.log
/var/log/hpcfs/mxinit.log
This problem typically occurs because either the hostname is not set properly on the
server or the main Ethernet interface is not installed.
Refer to the
ifconfig
man page for ways to check this.
Browser accesses inactive server
If you access a virtual host from a Web browser that is running on one of the servers
in a cluster, the browser accesses the service on the server it is running on. Note that
this allows you to monitor and test the inactive server while the virtual host is fully
operational.
Other cluster maintenance
390