HP Surestore Tape Library Model 20/700 HP Surestore Tape Library Model 20/700 - Page 160

Ultrium Cleaning Issues Table 5 on page 159 describes potential issues with cleaning cartridges and how to resolve them. Table 5 Ultrium Cleaning Issues Problem Solution A brand new data cartridge is used and the library's operator panel indicates to clean the drive. I Clean the outside of the data cartridge using a damp, clean, lint-free cloth. I Clean the drive using the drive cleaning procedure on page 112. I If the library's operator panel indicates to clean the drive again within a short amount of time, replace the data cartridge. Cannot load the cleaning cartridge. I Ensure that you are using an approved Ultrium cleaning cartridge. Cleaning cartridges are unique for each drive technology. Recurring cleaning message. I If the message reappears after cleaning the drive, the library will indicate the need to replace the cleaning cartridge. I Replace the existing cleaning cartridge with a new one. I If the message reappears when a particular data cartridge is used, verify that the data cartridge is readable by: - Clearing the error message. - Reading the tape again. I If the data cartridge can be read, backup data from the damaged cartridge to another cartridge, and discard the damaged one. Appendix A Appendix A HP Ultrium Drives and Tape Cartridges 159