HP Surestore Tape Library Model 20/700 HP Surestore Tape Library Model 20/700 - Page 173

DLT Cleaning Issues Table 9 on page 172 describes potential issues with cleaning cartridges and how to resolve them. Table 9 DLT Cleaning Issues Problem Solution A brand new data cartridge is used and the library's operator panel indicates to clean the drive. I Clean the outside of the data cartridge using a damp cloth. I Clean the drive using the drive cleaning procedure on page 112. I If the library's operator panel indicates to clean the drive again within a short amount of time, replace the data cartridge. Cannot load the cleaning cartridge. I Ensure the cleaning cartridge matches your drive type. Cleaning cartridges are unique for each drive technology. Recurring cleaning message. I If the message reappears after cleaning the drive, the library will indicate the need to replace the cleaning cartridge. I Replace the existing cleaning cartridge with a new one. I If the message reappears when a particular data cartridge is used, verify that the data cartridge is readable by: I Clearing the error message. I Reading the tape again. I If the data cartridge can be read, backup data from the damaged cartridge to another cartridge, and discard the damaged one. Cleaning Light Issues In addition to a drive just needing to be cleaned, cleaning lights can be a result of other factors. The following table describes common causes for cleaning lights and how to resolve them. 172 DLT Drives and Tape Cartridges Appendix A