IBM 4851 514 Service Guide - Page 5

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Updated October, 2008 Contents Figures vii Tables ix About this guide xi Who should read this guide xi Related publications xi System software, touch drivers, and diagnostics xi Tell us what you think xii Accessibility xii Summary of changes xiii Web-only update for GA27-4361-01 (October, 2008 xiii | GA27-4361-01 (June, 2006 xiii Web-only update for GA27-4361-00 (February, 2006 xiii Chapter 1. Introducing the SurePOS 500 Model 514 1 Architectural attributes 2 Models and features 2 Optional features 3 Supported operating systems 3 Calling for service 3 Chapter 2. Installing the IBM SurePOS 500 Model 514 5 Rear view and connectors 5 Installation steps 6 Installing the optional features 6 Installing the memory modules 6 Installing the MSR 8 Installing the integrated customer display 9 Installing the wireless adapter enclosure 11 Attaching the I/O cables 12 Routing and connecting cables to the rear connector panel 12 Powering on and the LED states 14 Using the setup utility 14 Calibrating the touch screen 15 Chapter 3. Mounting the SurePOS 500 Model 514 17 Mounting the base plate on a countertop 20 Non-keyboard-integration tray mounting 23 Countertop with non-keyboard-integration tray mounting 23 Cash drawer 28 Keyboard-integration tray 33 Countertop and full-size cash drawer 33 Installing additional peripheral devices 42 Mounting a distributed customer display and APA display to a cash drawer 42 Installing IBM 4610 SureMark Models TF6 or TF7 printers 44 Chapter 4. Troubleshooting common problems 49 Obtaining diagnostic and service information 51 Chapter 5. Removing and replacing FRUs 53 Before you begin 54 © Copyright IBM Corp. 2005, 2008 iii

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Contents
Figures
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About
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Who
should
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this
guide
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Related
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System
software,
touch
drivers,
and
diagnostics
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Tell
us
what
you
think
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Accessibility
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Summary
of
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xiii
Web-only
update
for
GA27-4361-01
(October,
2008)
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GA27-4361-01
(June,
2006)
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Web-only
update
for
GA27-4361-00
(February,
2006)
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Chapter
1.
Introducing
the
SurePOS
500
Model
514
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Architectural
attributes
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Models
and
features
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.2
Optional
features
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Supported
operating
systems
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Calling
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service
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.3
Chapter
2.
Installing
the
IBM
SurePOS
500
Model
514
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Rear
view
and
connectors
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Installation
steps
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Installing
the
optional
features
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.6
Installing
the
memory
modules
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Installing
the
MSR
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Installing
the
integrated
customer
display
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Installing
the
wireless
adapter
enclosure
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Attaching
the
I/O
cables
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Routing
and
connecting
cables
to
the
rear
connector
panel
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Powering
on
and
the
LED
states
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Using
the
setup
utility
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Calibrating
the
touch
screen
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Chapter
3.
Mounting
the
SurePOS
500
Model
514
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Mounting
the
base
plate
on
a
countertop
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Non-keyboard-integration
tray
mounting
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Countertop
with
non-keyboard-integration
tray
mounting
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Cash
drawer
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Keyboard-integration
tray
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Countertop
and
full-size
cash
drawer
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Installing
additional
peripheral
devices
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Mounting
a
distributed
customer
display
and
APA
display
to
a
cash
drawer
42
Installing
IBM
4610
SureMark
Models
TF6
or
TF7
printers
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. 44
Chapter
4.
Troubleshooting
common
problems
.
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. 49
Obtaining
diagnostic
and
service
information
.
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. 51
Chapter
5.
Removing
and
replacing
FRUs
.
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. 53
Before
you
begin
.
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. 54
Updated
October,
2008
©
Copyright
IBM
Corp.
2005,
2008
iii
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