Lenovo ThinkPad 390X User's Reference for ThinkPad 390 - Page 112

Error Codes or Messages, In the charts, can be any character.

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Troubleshooting Charts Error Codes or Messages Note: In the charts, x can be any character. Problem 0211 (Keyboard error) 0280 (Previous boot incomplete - Default configuration used) The power-on password prompt ( ) The hard disk drive password prompt ( ) The DOS full-screen looks smaller. Action Make sure not object is placed on the keyboard or on the external keyboard, if you have one. Power off the computer and power off all attached devices. Power on the computer first; then power on the attached devices. If you still have a problem, do the following: If an external keyboard is connected, do the following: - Turn off the computer and disconnect the external keyboard; then turn on the computer. Make sure that your keyboard operation is correct. If it is, have the external keyboard serviced. Otherwise, have the computer serviced. - Make sure that the external keyboard is connected to the correct connector if connected to computer using the keyboard/mouse cable. Your computer was previously unable to complete the boot process. Turn off the computer and turn it on again. If the same error message appears, have the computer serviced. A power-on password is set. Type the correct password and press Enter to use the computer (see "Entering a Password" on page 77). If you still have a problem, have the computer serviced. A hard disk drive password is set. Type the correct password and press Enter to use the computer (see "Entering a Password" on page 77). If you still have a problem, have the computer serviced. When you use a DOS application that supports only the 640x480 resolution (VGA mode), the screen image might look slightly distorted or might appear smaller than the display size. This is to maintain compatibility with other DOS applications. To expand the screen image to the same size as the actual screen, start the ThinkPad Configuration program and click on LCD ( ); then select the Screen expansion function. (The image might look slightly distorted.) 96 ThinkPad 390 User's Reference

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Troubleshooting Charts
Error Codes or Messages
Note:
In the charts,
x
can be any character.
Problem
Action
0211 (Keyboard error)
Make sure not object is placed on the keyboard or on the external keyboard, if
you have one. Power off the computer and power off all attached devices. Power
on the computer first; then power on the attached devices.
If you still have a problem, do the following:
±
If an external keyboard is connected, do the following:
–
Turn off the computer and disconnect the external keyboard; then turn on
the computer. Make sure that your keyboard operation is correct. If it is,
have the external keyboard serviced. Otherwise, have the computer ser-
viced.
–
Make sure that the external keyboard is connected to the correct con-
nector if connected to computer using the keyboard/mouse cable.
0280 (Previous boot
incomplete — Default
configuration used)
Your computer was previously unable to complete the boot process. Turn off the
computer and turn it on again.
If the same error message appears, have the computer serviced.
The power-on password
prompt (
)
A power-on password is set. Type the correct password and press
Enter
to use
the computer (see “Entering a Password” on page
77).
If you still have a problem, have the computer serviced.
The hard disk drive
password prompt (
)
A hard disk drive password is set. Type the correct password and press
Enter
to
use the computer (see “Entering a Password” on page
77).
If you still have a problem, have the computer serviced.
The DOS full-screen
looks smaller.
When you use a DOS application that supports only the 640x480 resolution (VGA
mode), the screen image might look slightly distorted or might appear smaller than
the display size. This is to maintain compatibility with other DOS applications. To
expand the screen image to the same size as the actual screen, start the
ThinkPad Configuration program and click on
LCD
(
); then select the
Screen expansion
function. (The image might look slightly distorted.)
96
ThinkPad 390 User's Reference